avielc 56 Posted April 23, 2020 Posted April 23, 2020 Hi Everyone I noticed that when trying to schedule a weekly scan task for MacOS X or Linux using the ESET Policies it doesn't allow me to click "Finish" and save the policy. Any ideas why this is happening?
avielc 56 Posted April 23, 2020 Author Posted April 23, 2020 Well, Apparently I solved my own issue. But it's kinda weird. For Mac computers you can only add a scheduled scan if you add targets, Why is that? Can't you just let it do a scan on everything? Also,that raises another question How do I choose\ create a standard profile for ESET scans? (so there should be 3 scans, quick, smart, and in-depth - without needing me to suggest what they should scan) How come those don't exist?
Administrators Marcos 5,462 Posted April 23, 2020 Administrators Posted April 23, 2020 What would be the purpose of having a scan task without any scan targets? It would do nothing. It works the same way on Windows; a scan target must be selected. To edit existing on-demand scan profiles, you must do it it the on-demand computer scan section:
avielc 56 Posted April 23, 2020 Author Posted April 23, 2020 1 hour ago, avielc said: Well, Apparently I solved my own issue. But it's kinda weird. For Mac computers you can only add a scheduled scan if you add targets, Why is that? Can't you just let it do a scan on everything? Also,that raises another question How do I choose\ create a standard profile for ESET scans? (so there should be 3 scans, quick, smart, and in-depth - without needing me to suggest what they should scan) How come those don't exist? Well, apparently the answer exists somewhere in this forum(the differences between the smart and in-depth scans), found a user asking it eons ago, so that's been understandable now. Regarding: 1 hour ago, Marcos said: What would be the purpose of having a scan task without any scan targets? It would do nothing. It works the same way on Windows; a scan target must be selected. To edit existing on-demand scan profiles, you must do it it the on-demand computer scan section: Actually, no, On a Windows policy you don't have to choose a target, but you can select "scan all targets" so there's no issue there On a Mac policy it seems there's no "Scan all targets" option for some reason, which is kinda odd, I would've expected some basic scanning option for Mac OS X. Don't you think @Marcos?
Administrators Marcos 5,462 Posted April 23, 2020 Administrators Posted April 23, 2020 I don't know if it's a limitation of the OS or Endpoint on Mac that it doesn't offer to scan all targets. I'd suggest raising a support ticket with your local ESET distributor.
avielc 56 Posted April 23, 2020 Author Posted April 23, 2020 Why raise a ticket with the local distributor, isn't that something that should be investigated on a global level? (This is a generic ESMC version after all)
Administrators Marcos 5,462 Posted April 23, 2020 Administrators Posted April 23, 2020 Creating a support ticket is essential for any further investigation by developers.
avielc 56 Posted April 23, 2020 Author Posted April 23, 2020 Got it, Thanks, I'll make sure to do so.
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