FadeMind 2 Posted April 19, 2020 Share Posted April 19, 2020 Why Router device is recognized as MOBILE device (Android) and unable change it? ESET IS 13.1.21.0 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted April 19, 2020 Administrators Share Posted April 19, 2020 Devices are identified based on how they "introduce" themselves in the network via UPnP. I'd recommend: - enabling advanced logging under Help and support -> Details for technical support - opening Home Connected Network - disabling logging - collecting logs with ESET Log Collector Then open a support ticket with your local ESET distributor and provide them with the ELC logs for perusal. You can also upload the logs here. Link to comment Share on other sites More sharing options...
FadeMind 2 Posted April 19, 2020 Author Share Posted April 19, 2020 Router model is: B525s-23a with custom firmware from ISP. Device is recognized AS HUAWEI Y9 2019 mobile (in list mode of monitor network). I will report to local Eset support. Regards. Link to comment Share on other sites More sharing options...
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