Gerardo34 0 Posted April 14, 2020 Share Posted April 14, 2020 (edited) Por descuido mis hijos se enteraron de la contraseña del control parental y lo desbloquean cuando quieren, ya cambie la contraseña de mi cuenta en la pagina web pero siguen desbloqueando con la contraseña actual. Que puedo hacer? Machine translation: By mistake my children found out the password of the parental control and unlock it whenever they want, I already changed the password of my account on the website but they still unlock with the current password. What I can do?mistake my children found out the password of the parental control and unlock it whenever they want, I already changed the password of my account on the website but they still unlock with the current password. What I can do? Edited April 15, 2020 by Marcos Machine translation added Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted April 15, 2020 Administrators Share Posted April 15, 2020 It is impossible that after changing the my.eset.com password the old password would be accepted by Parental Control. Please make sure to use a password that is not easy to guess; try using also some special characters. Should the problem persist, raise a support ticket by filling in the built-in support form and submit logs as well. Link to comment Share on other sites More sharing options...
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