Jammer 0 Posted April 14, 2020 Share Posted April 14, 2020 hi, not sure Where this should be posted. tried the eset oniline scan and, okBUT... I need to remove the popup from my SO'S machine before she clocks me good. why are there no posts related to this? please, before I get clobber.....oh...ouch.... Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted April 14, 2020 Administrators Share Posted April 14, 2020 First of all, install ESET Internet Security, activate a trial version and run a full disk scan. If no threat had been found, provide a screen shot of the pop-up that keeps showing up on your screen. Link to comment Share on other sites More sharing options...
Jammer 0 Posted April 14, 2020 Author Share Posted April 14, 2020 Marco, thanksBUT I can't just install stuff on my SO's machine, and given the posts on issues with ESET (pardon me) that wold not be desirable. I can post a screenshot when I get back to my SO's place, but it's just a promo screen re downloading full-boat ESET, you should be familiar with that, perhaps. in any case it's tres irritating; simpler to just inform me / us on how-to totally uninstall whatever is there, but withOUT using the brute-force-run-it-in-safe-mode-ouch uninstaller since it's merely the 'free online scan' module. Possible? I hope so. I thought I'd deleted the .exe but apparently there's something in the registry..?? or elsewhere? not nice! a separate uninstall for this should have been created, IMNSHO. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted April 14, 2020 Administrators Share Posted April 14, 2020 So the issue is not with adware or malware and you're just unable to uninstall ESET via Add and remove programs? ESET can be uninstalled like any other application. In case it fails for whatever reason (e.g. the user removed the msi installer from c:\windows\installer), it's possible to use the ESET Uninstall tool in safe mode. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 359 Posted April 19, 2020 Most Valued Members Share Posted April 19, 2020 On 4/14/2020 at 7:58 PM, Jammer said: Marco, thanksBUT I can't just install stuff on my SO's machine, and given the posts on issues with ESET (pardon me) that wold not be desirable. I can post a screenshot when I get back to my SO's place, but it's just a promo screen re downloading full-boat ESET, you should be familiar with that, perhaps. in any case it's tres irritating; simpler to just inform me / us on how-to totally uninstall whatever is there, but withOUT using the brute-force-run-it-in-safe-mode-ouch uninstaller since it's merely the 'free online scan' module. Possible? I hope so. I thought I'd deleted the .exe but apparently there's something in the registry..?? or elsewhere? not nice! a separate uninstall for this should have been created, IMNSHO. I gather your issue is with the online version. As far as I know it is not installed and deleting the files normally fixes it. You mention you can't install eset due to the posts about issues with eset. Which issues are you meaning? If you've experienced an issue normally reporting it gets it fixed. Generally speaking I've always found eset stable Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted April 19, 2020 Administrators Share Posted April 19, 2020 I second that, users speak even about our beta versions as extremely stable compared to other companies' betas. If there are any issues that you are concerned of, please let us know since we are not aware of any serious ones. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 359 Posted April 19, 2020 Most Valued Members Share Posted April 19, 2020 I'd like to also point out that while there are active users on here e.g. Itman, most users only sign up when they have an issue and then never post again. Most users never have any issues so never both to sign up so while you may mostly see people asking for help, the majority of users have never had an issue and so you won't see them on here. I suppose people are better at complaining than praising. Link to comment Share on other sites More sharing options...
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