Nedim 9 Posted April 23, 2014 Share Posted April 23, 2014 Hello folks. Turn it on couple of minutes ago. ESET GUI stopped. Got this message: Problem signature: Problem Event Name: BEX64 Application Name: egui.exe Application Version: 7.0.302.0 Application Timestamp: 5231910a Fault Module Name: MSVCR110.dll Fault Module Version: 11.0.51106.1 Fault Module Timestamp: 5098826e Exception Offset: 00000000000740c4 Exception Code: c0000409 Exception Data: 0000000000000007 OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 5146 Additional Information 1: 963c Additional Information 2: 963cae26e7214642497ef0f3fa8ce553 Additional Information 3: 118f Additional Information 4: 118f942bf1ff6b8eaff6f85fcaa12f82 Not only that. Something is wrong with the time on my PC. Look at the time on this picture!!. I'm so confused cause I don't know what's going on. Link to comment Share on other sites More sharing options...
Nedim 9 Posted April 23, 2014 Author Share Posted April 23, 2014 (edited) I tried to change my time via BIOS but it just won't work. It keeps coming back to this - 23.4.16314!!! Also I can't syncronise my time with an Internet time server ESET service is active in task manager. Never seen anything like this. Scanned my PC with HitmanPro. Got the message that my license is expired (because of time, probably) - No infection. Edited April 23, 2014 by Nedim Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted April 23, 2014 Administrators Share Posted April 23, 2014 Are you able to set a correct system date via gui or the "date" command? As for egui crashes, please create a dump file of egui.exe (available from the right-click context menu in the Task manager), compress the dump, upload it to a safe location and pm me the download link. We'll have a look at the dump and will try to determine the cause of the crash. In a personal message, also enclose the output of running ESET Log Collector. Link to comment Share on other sites More sharing options...
Nedim 9 Posted April 23, 2014 Author Share Posted April 23, 2014 Are you able to set a correct system date via gui or the "date" command? As for egui crashes, please create a dump file of egui.exe (available from the right-click context menu in the Task manager), compress the dump, upload it to a safe location and pm me the download link. We'll have a look at the dump and will try to determine the cause of the crash. In a personal message, also enclose the output of running ESET Log Collector. No Marcos, that's impossible. Thanks for your reply. I'll try to do that. Link to comment Share on other sites More sharing options...
Nedim 9 Posted April 23, 2014 Author Share Posted April 23, 2014 ESET log collector stopped working. I'll upload a dump and send you a PM. Link to comment Share on other sites More sharing options...
Nedim 9 Posted April 23, 2014 Author Share Posted April 23, 2014 (edited) Marcos. PM sent. Thanks again. Edited April 23, 2014 by Nedim Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 23, 2014 Share Posted April 23, 2014 All applications are going to give you problems if your system date is not corrected prior to going into windows, or able to be re-set once inside windows. If you set the correct date and time in the bios, and then upon reboot it does not stick, you may need to replace your cmos battery which gives the computer power to store date/time settings when the board is getting no power at all. Link to comment Share on other sites More sharing options...
Nedim 9 Posted April 23, 2014 Author Share Posted April 23, 2014 All applications are going to give you problems if your system date is not corrected prior to going into windows, or able to be re-set once inside windows. If you set the correct date and time in the bios, and then upon reboot it does not stick, you may need to replace your cmos battery which gives the computer power to store date/time settings when the board is getting no power at all. Yes I know that. I'm using laptop. After third attempt I managed to set my time. It's working now but the main question is What happened in the first place? Thanks Arakasi. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 23, 2014 Share Posted April 23, 2014 Your welcome, yes laptops are totally different and some have weird batteries, sometimes soldered or permantenly attached requiring reset through jumpers or jumping resistors to short out the circuit. You may have just had some bad power in the board ? Power cycling usually fixes. Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 389 Posted April 29, 2014 ESET Moderators Share Posted April 29, 2014 Hello, Could the CMOS/RTC backup battery in your computer have failed? It it was serves as a power source for the clock when the computer is disconnected from AC line power, and if it does not provide enough current to keep the CMOS memory charged, the date and/or various BIOS settings will be off/behave oddly. Many systems, use a +3VDC CR-2032 lithium coin cell for their backup batter, although in some cases it may be installed in a wiring harness to connect it to the motherboard/system planar. I have seen some motherboards' CMOS memory not hold their settings with a battery at +2.975VDC (measured with a multimeter), so if yours is anywhere below that, replacing it might solve the date problem. Regards, Aryeh Goretsky Link to comment Share on other sites More sharing options...
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