Purpleroses 21 Posted April 9, 2020 Share Posted April 9, 2020 (edited) I'm getting warnings of DNS update.eset.com timed out after none of the configured DNS servers responded. Is there anything I need to be worried about? Edited April 10, 2020 by Purpleroses Link to comment Share on other sites More sharing options...
deanjones 0 Posted April 9, 2020 Share Posted April 9, 2020 (edited) 6 minutes ago, Purpleroses said: I'm getting warnings of DNS update.eset.com timed out after none of the configured car hostel dubaiDNS servers responded. Is there anything I need to be worried about? Hello, I am also suffering from DNS issue from a Week, hope some one answer to solve it. Edited April 9, 2020 by deanjones Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted April 9, 2020 Administrators Share Posted April 9, 2020 Is the hostname resolved if you run "nslookup update.eset.com" ? Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted April 9, 2020 Author Share Posted April 9, 2020 How do you look up nslookup update.eset.com Link to comment Share on other sites More sharing options...
itman 1,659 Posted April 9, 2020 Share Posted April 9, 2020 52 minutes ago, Purpleroses said: How do you look up nslookup update.eset.com Open a command prompt window and then enter; nslookup update.eset.com Your output should look something like this: Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted April 9, 2020 Author Share Posted April 9, 2020 My output looks just like yours but the ip address for eset is 38.90.226.40 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted April 9, 2020 Administrators Share Posted April 9, 2020 If you run update, is a new warning record generated in the event log? If you run update repeatedly, is a new record generated each time you run update? If you do a DNS look-up, is a new warning record generated? Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted April 9, 2020 Author Share Posted April 9, 2020 No there is no new warning recorded in the event log if I manually update. But at 3:31pm today when it automatically looked for updates there was a new event in the event log. If I do the DNS lookup there is no new warning either. Link to comment Share on other sites More sharing options...
itman 1,659 Posted April 9, 2020 Share Posted April 9, 2020 Again using command prompt window and the IP address returned via previous nslookup, ping that IP address as shown in the below screen shot. Reply should be almost instantaneous. Link to comment Share on other sites More sharing options...
itman 1,659 Posted April 9, 2020 Share Posted April 9, 2020 Clear the update cache as shown in this article: https://support.eset.com/en/kb3189-resolve-modules-update-errors-in-eset-windows-home-products Check if that eliminates the Win event log entries. BTW - did you verify that Eset is not actually updating? That the issue is just Win Event log related? Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted April 9, 2020 Author Share Posted April 9, 2020 Eset is updating I don't have any errors in eset. Every module is successfully updated!! Was just seeing sometimes the warnings in Win event log. Link to comment Share on other sites More sharing options...
itman 1,659 Posted April 9, 2020 Share Posted April 9, 2020 1 hour ago, Purpleroses said: Eset is updating I don't have any errors in eset. Every module is successfully updated!! Was just seeing sometimes the warnings in Win event log. Then that's a lot better situation. The only Warning 1014 log entries I ever received on my Win 10 1909 build are for wpad timeouts at logon time which I have seen every since I have been on Win 10. I really have no clue why these Eset related Win Event log entries would be created on your build. It might be related to the DNS provider you are using. Link to comment Share on other sites More sharing options...
Purpleroses 21 Posted April 10, 2020 Author Share Posted April 10, 2020 Thank you Itman and Marcos for all your help. Link to comment Share on other sites More sharing options...
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