founder01 0 Posted April 9, 2020 Share Posted April 9, 2020 Got the MSI.1923 error when installing ESET. Tried follows: - run a full disk scan with ESET Online Scanner - malware is detected and cleaned, reboot the machine after the scan - reinstall ESET Again got the same MSI.1923 error. Attaching logs(using ESET Log Collector).. Any advice would be appreciated. ELC_logs_founder01_20200409.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,911 Posted April 9, 2020 Administrators Share Posted April 9, 2020 The installer failed while installing ekrn service. Please provide a Procmon log from installation. Also check permissions for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services. Is permission inheritance from HKEY_LOCAL_MACHINE\SYSTEM enabled? Link to comment Share on other sites More sharing options...
founder01 0 Posted April 9, 2020 Author Share Posted April 9, 2020 (edited) Procmon log from reinstallation attached. Also checked permission for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services. ProcmonLog_founder01_20200409.zip Edited April 9, 2020 by founder01 Link to comment Share on other sites More sharing options...
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