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Error code MSI . 1923 . Install failed!


founder01
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Got the MSI.1923 error when installing ESET.

Tried follows:
- run a full disk scan with ESET Online Scanner
- malware is detected and cleaned, reboot the machine after the scan
- reinstall ESET

Again got the same MSI.1923 error.

Attaching logs(using ESET Log Collector)..

 

Any advice would be appreciated.

ELC_logs_founder01_20200409.zip

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The installer failed while installing ekrn service. Please provide a Procmon log from installation.

Also check permissions for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services.
Is permission inheritance from HKEY_LOCAL_MACHINE\SYSTEM enabled?

image.png

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