founder01 0 Posted April 9, 2020 Posted April 9, 2020 Got the MSI.1923 error when installing ESET. Tried follows: - run a full disk scan with ESET Online Scanner - malware is detected and cleaned, reboot the machine after the scan - reinstall ESET Again got the same MSI.1923 error. Attaching logs(using ESET Log Collector).. Any advice would be appreciated. ELC_logs_founder01_20200409.zip
Administrators Marcos 5,741 Posted April 9, 2020 Administrators Posted April 9, 2020 The installer failed while installing ekrn service. Please provide a Procmon log from installation. Also check permissions for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services. Is permission inheritance from HKEY_LOCAL_MACHINE\SYSTEM enabled?
founder01 0 Posted April 9, 2020 Author Posted April 9, 2020 (edited) Procmon log from reinstallation attached. Also checked permission for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services. ProcmonLog_founder01_20200409.zip Edited April 9, 2020 by founder01
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