ESET Full Disk Encryption 1.1 Fails on first attempt

[damtechmatt 11]

Hi

I've been using the ESMC version for a few months now, but I always run into the same issue. I was hoping the recent 1.1 would fix it but it hasn't. 

Without fail, every time I power on my machine, the first password attempt is marked as incorrect. Even though it isn't. 

Second attempt works every time. I've never yet been able to successfully log in on the first attempt. 

Can anyone shed any light on this for me? 

[Rendekovic 13]

Hi @damtechmatt,

could you please raise a support ticket with relevant details? Our tech team will look into that.

Thank you,

Ervin Rendek,

PM for Encryption