How to allow RD Web Access with ESET NOD32 13.1?

[Joe99 0]

Hello,

Like a lot of people, I'm trying to work from home.

How can I configure ESET NOD32 (version 13.1.21.0) to allow a connection to a server with RD Web Access?

I added the certificate to the Trusted root Certification Authorities, but I still can't access to the Web site.

I don't see any option of "firewall troubleshooting wizard" in ESET NOD32.

Thank you!

Joe

[Marcos 5,072]

ESET NOD32 Antivirus does not contain a firewall, therefore it cannot affect network communication except http(s). Does the issue go away after temporarily uninstalling ESET?

[itman 1,659]

Assuming you're using Win 10, refer to this article: https://support.microsoft.com/en-us/help/4028379/windows-10-how-to-use-remote-desktop . This also only applies to client to client PC connections.

To utilize full RDP connectivity in a client to server scenario, you need to have Win 10 Professional or above installed. The Win 10 Home version does not support full RDP connectivity.

An alternative here is to determine if your workplace allows remote connection via a VPN connection.

 

Edited April 4, 2020 by itman

[Joe99 0]

Hello,

I'm using Win 10 Professional on my home computer, and I was trying to connect to a server (client to server scenario).

I temporarily uninstalled ESET and after I was able to complete the Web site certificate installation in the Trusted root Certification Authorities. It appears that ESET was blocking the window to approve the certificate installation.

Finally, I re-installed ESET and I still have access to the web site.

Thank you for the tips,

Joe

[itman 1,659]

I would also recommend you password protect your Eset GUI settings:

Quote

Password-protect your ESET product settings

If you need to keep RDP running and cannot disable or change the RDP settings, you can use a password to protect the ESET product from being altered by an attacker. This prevents from unauthenticated settings modification, disabling the protection or even uninstalling the ESET product. We recommend using a different password from the one used for the RDP login credentials.

https://support.eset.com/en/kb3433-best-practices-to-protect-against-filecoder-ransomware-malware

Edited April 6, 2020 by itman

[Joe99 0]

Ok, it's done. Thank you itman!

[Marcos 5,072]

I'd recommend upgrading your license to ESET Internet Security or ESET Smart Security Premium which contain Network attack protection that protects you from bruteforce attacks. RDP bruteforce attacks is a quite common way how attackers can get into user's machine if RDP is not secured.