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Posted

I am using Windows 10, Home, 64-bit.  After the use of Eset's Online Scanner, which found one object, startup of our PC is very slow.  I must say that I did not view which object was caught, and, furthermore, I removed Eset's Online Scanner immediately after removal, with no record of what the scanner determined to be a threat.  And, finally, System Restore is not functional (for reasons I do not understand).

If anyone can suggest approaches to this problem it would be appreciated.

Thank you.

 

 

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Posted

ESET Online Scanner performs just an on-demand scan of your system. It doesn't install any driver that would be loaded at system start so there is no way it could affect the performance of your system. I assume that you are using another AV solution (Defender?) which is most likely causing it, or the culprit is another 3rd party application or the OS itself.

Posted
17 hours ago, Marc3601 said:

After the use of Eset's Online Scanner, which found one object, startup of our PC is very slow.  I must say that I did not view which object was caught, and, furthermore, I removed Eset's Online Scanner immediately after removal, with no record of what the scanner determined to be a threat. 

@Marcos , is Eset Online Scanner Quarantine file retained after it's associated directory is removed?

If so, Eset Online Scanner Quarantine could be reinstalled. Then the previous Quarantined item restored. Reboot and see if that resolves the slow startup issue.

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