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Problem downloading email attachments


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Wednesday night Apple updated Mac OS. I use btinternet for my email and now cannot download attachments, is this caused by an Eset intervention? There was a note from Apple that Eset would no longer be compatible with the OS.

All advice welcome please.

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  • Marcos changed the title to Problem downloading email attachments
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Does temporarily disabling web and email protection or uninstalling ESET make a difference?

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Thanks for getting back to me. Tried to disable protection and it made no difference. My Eset is provided through an IT specialist and if I delete it I can't get it back easily as they are shut due to the '19 outbreak! 

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