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Posted

All of a sudden i noticed my ESET SMART SECURITY was gone somehow...I tried to installed back and got an error message MSI 1922.

I read other post and installed the Online Scanner, found 7 infected objects that where removed. Restarted the laptop and tried to install ESET and got the same error.

Ran the online scanner tool and got nothing, restared the laptop again but no luck!

Can somebody help!

 

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Posted

Please provide logs collected with ESET Log Collector. In the future, please remember to work under a standard user account and set up password that cannot be easily guessed or brute-forced for admin accounts.

Posted

What worked in another recent Eset uninstall incident in regards to reinstalling Eset is to reset your router and change its password. Then try to reinstall Smart Security.

Posted

Thank you all for the help. I read anothr post and uninstalled ESET in safe mode with the Uninstall tool and then tried to installed it again and it worked.

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