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Can not update to latest version ;13.1.16


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After downloading latest installer ( 13.1.16 ) , I tried to update my Internet Security ( 13.0.24) , gave me an error ; WIN.1603

Rebooted twice , same results ...........what to do next ?

a. completely uninstall first

b. wait untill its been updated by ESET , inside the program

Appreciate some help/advice.........

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2 hours ago, Pete12 said:

After downloading latest installer ( 13.1.16 ) , I tried to update my Internet Security ( 13.0.24) , gave me an error ; WIN.1603

Where did you download the offline installer for ver. 13.1.16 from? As far as I am aware of, the latest ver. available for download is 13.0.24: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products

The download for ver. 13.1.16 won't be available on the Eset servers until it is officially released which it is not.

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3 hours ago, Pete12 said:

After downloading latest installer ( 13.1.16 ) , I tried to update my Internet Security ( 13.0.24) , gave me an error ; WIN.1603

Quote

Error 1603

To resolve this error, perform a manual uninstallation. Visit our Knowledgebase article for instructions

https://support.eset.com/en/kb2955-common-eset-installation-error-messages

Edited by itman
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Problem solved !!

Eset updated its-self by checking for updates , inside the program .

After reboot , version 13.1.16 installed ...........!   :D

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