Mr_Morgan 0 Posted March 15, 2020 Posted March 15, 2020 Hello Can anyone advise me why release 5.3.30.0-0 of ESET with (version 13296 detection modules) for Android devices keeps scanning and can only be reset by restarting the device? And also, why this version of ESET displays an icon in the notification area of the device's screen even when the setting Permanent Notification is disabled. My phone uses Android 6.0.1. Thanks Mr Morgan.
Administrators Marcos 5,739 Posted March 16, 2020 Administrators Posted March 16, 2020 Please open a support ticket via the built-in form so that customer care receives logs with information about your OS and ESET product settings.
Gabito 0 Posted March 20, 2020 Posted March 20, 2020 Apparently since version 5.3.xx if the option of "permanent notification" is deactivated, the conflict with the notifications occurs (notification icon does not disappear), apparently they are working to fix it. For now the only temporary solution are: 1- block antivirus notifications from settings in android or 2- activate permanent notifications
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