Mr_Morgan 0 Posted March 15, 2020 Share Posted March 15, 2020 Hello Can anyone advise me why release 5.3.30.0-0 of ESET with (version 13296 detection modules) for Android devices keeps scanning and can only be reset by restarting the device? And also, why this version of ESET displays an icon in the notification area of the device's screen even when the setting Permanent Notification is disabled. My phone uses Android 6.0.1. Thanks Mr Morgan. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,346 Posted March 16, 2020 Administrators Share Posted March 16, 2020 Please open a support ticket via the built-in form so that customer care receives logs with information about your OS and ESET product settings. Link to comment Share on other sites More sharing options...
Gabito 0 Posted March 20, 2020 Share Posted March 20, 2020 Apparently since version 5.3.xx if the option of "permanent notification" is deactivated, the conflict with the notifications occurs (notification icon does not disappear), apparently they are working to fix it. For now the only temporary solution are: 1- block antivirus notifications from settings in android or 2- activate permanent notifications Link to comment Share on other sites More sharing options...
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