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Eset consumes major memory w/ Chrome


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Major issue with Eset NOD AV 13.0.24.0 and 13.1.16.0 and Chrome: Since Chrome update to 82.0.4083 (and later 82.0.4085.4 being the latest) both on Canary and Dev channels, there's a HUGE memory consumption issue in Chrome (>8GB) on (almost) all sites (especially gmail) that cause tabs to crash with SBOX_FATAL_MEMORY_EXCEEDED error. Removing NOD resolves the issue, reinstalling it back recreates it and so forth. There's no such issue in Chrome Canary and Dev 82.0.4077.0.

Edited by qwer1304
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Posted (edited)

Other Eset NOD32 users are experiencing this too. See https://bugs.chromium.org/p/chromium/issues/detail?id=1060652

I surely hope Eset work this out with Google as Eset products are at present incompatible with upcoming Chrome versions. Don't think they can forego Chrome users.

Edited by qwer1304
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It's not about ESET to work out with Google , as they are not partners but ESET protects your browser from phishing or links and etc .. , it's google that does changes so fast I think without telling anybody that will make other products which work with it to break

but for an AV company that have million of customers with Chrome , they can't make a swift update , because that might break and not fix it for people.

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Hello guys,

can you please get a dump from the Chrome once the error is displayed and output from ESET log collector for us to check?

Once you have them compress them, upload to a safe location and send me the download details, I will have them checked.

Peter

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Hello guys, @qwer1304, @jojodev, @Nightowl

thank you for spotting the issue and reporting it.

The issue should be fixed in the Script scanner module 1069, as of now available for pre-release ESET update users. 

Full release should be today, so you may switch to pre-release updates  to get it immediately or wait a day or so to the update.

After receiving Script scanner module 1069 update it Chrome restart is required.

Peter

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