ESET firewall blocks me from using ssh tunnel

[Jie Lu 0]

My company requires me to activate the firewall but it blocks me completely from using ssh tunnel. And I just can't work now without ssh tunnel.

I tried deactivating firewall and everything works fine, this really discourages me from using ESET

[Marcos 5,288]

If you run the firewall troubleshooting wizard, do you see any recent blocked communication which, when allowed, makes the issue go away?

[Jie Lu 0]

Hello Marcos,

Thanks for your reply, but I can't find this troubleshooting in my ESET (sorry that's in French and I don't know how to change the language)

 

[Marcos 5,288]

Ok, you have Endpoint Security for Mac which explains it. The firewall troubleshooting wizard is available only under Windows.

Please collect logs as per https://support.eset.com/en/kb3404-use-eset-logcollector-on-macos-and-send-the-logs-to-eset-technical-support and open a support ticket with your local ESET distributor.

Do you use the office / home fw profile? If so, does activating interactive firewall mode and creating the necessary rule help?

[Jie Lu 0]

Yes I tried interactive mode and it helps me to create a rule to allow ssh tunnel usage and now it works!

Thank you very much

[Nightowl 206]

Allow your SSH Port in your ESET Firewall , and add specific addresses to be able to access that SSH port , having your SSH open to the public , is like leaving your home's door open and waiting for somebody to get in.

 

UPDATE : We've posted at the same time , glad you sorted it out , just limit access to certain IP Addresses that will save you from brute-forcing bots that will keep searching for targets on the internet.

Edited March 9, 2020 by Nightowl