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Server installation questions


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We have EES installed on all the client desktop machines, but also have servers running.  Read this: 

https://support.eset.com/en/kb2299-which-eset-security-solution-should-i-install-on-a-server

1) One server has Exchange on it, but it is not our primary Exchange (which we have moved to Office 365 in the cloud), but our old Exchange which we have no new mail coming in, but occasionally need to connect to because it does have some old emails we need to retrieve on occasion for legacy reasons.  It also has a SQL server instance on it. Is the Mail Security for Exchange Server the option still?

2) The other server has IIS and acts as a file server.  I am assuming the ESET File Security for Windows Server is appropriate for it. That is the machine I currently have ESMC installed.

3) I do not see the first server in the list of computers in ESMC. So, I tried to manually add it by clicking Add New at the bottom of the computer listing in ESMC, I get the message:

 

Some issues occurred during adding computers.
FAIL> XXXXX.XX.local (Duplicity on server)
 
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1, It depends on what license you have and if you want to scan email on MS Exchange as well. You can install EFSW on the MS Exchange server as well but it will not scan email in MS Exchange.

2, Yes, EFSW is  the right product.

3, Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  for possible errors and to make sure that agent is reporting correctly to the ESMC server.

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57 minutes ago, Marcos said:

1, It depends on what license you have and if you want to scan email on MS Exchange as well. You can install EFSW on the MS Exchange server as well but it will not scan email in MS Exchange.

2, Yes, EFSW is  the right product.

3, Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html  for possible errors and to make sure that agent is reporting correctly to the ESMC server.

Re: 3, I don't have the management agent installed on that computer yet.  Do I need to install that first?  Seems like just to see it in the list I wouldn't have to do that.  I saw all my other items like network printers, and bridge routers as "Rogue" at first.  Seems like it should at least find it even if it isn't in there.  But regardless, I should just go to the server itself and install the management software it should make it start showing up?

Ours is supposed to be "Advanced" so, I think it's supposed to include the server(s).

Edited by Carl S
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