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Hy

I write here to ask :

 

I have send mail to samples@eset.com to ask how submit a large collection of malware

ESET Malware Response Team answer me to send samples to check the quality.

I sent it but i not  receive answer

 

I have send mail to samples@eset.com with some malware samples but no attach because too large and i post a link with request to alert me if don't accept it

i not  receive answer

 

I have Eset Smart Security 7 with 5 licenses

 

I wrote to support@eset.com but they tell me to write a samples@eset.com

 

How i can have a feedback and answer?

 

Thank You

Regards

Luigi

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I see that all actual malware is (was) already detected and the undetected files are low quality samples, containing clean, corrupted files, PUAs, grayware, etc. Samples should not be submitted in large packages but relevant files (e.g. from the same infected machine) should be grouped and sent in separate emails. Needless to say that low quality samples receive least attention.

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I have do how you have suggested

 

remove clean, corrupted, puas, grayware etc

 

no more large packages

 

i have send  a small packages with 14 files (test with other software vendors infected)

 

Regards

Luigi

Edited by JAMEWT
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I have sent mail with attach files and screenshot

 

I have the last 144 files triple check with emisoft, kaspersky, bitdefender (only troyan and backdoor no corrupt files and not detect by eset smart securty 7)

Can you please tell me if i can send a mail with screenshot and link to download? or do you prefer 10 20 samples in attach for time?

 

 

Thank You

 

Regards

Luigi

Edited by JAMEWT
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