Microbe 3 Posted February 20, 2020 Share Posted February 20, 2020 Hi Team, Can you please advise if there is a way to a) generate a report to let an admin know if a device has disabled their EP protection status? b) Then have a policy to re-enable the protection after that computer reboots? Customer using latest versions of ESMC and EPs Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted February 20, 2020 Administrators Share Posted February 20, 2020 You can filter computers with problems in the Computer window, you can create dynamic groups for computers with specific issues and you can also generate a report with problematic computers or use the existing one: Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted February 20, 2020 ESET Staff Share Posted February 20, 2020 You can theoretically even automate this, using dynamic groups: Create a dynamic group template, that will monitor specific functionality problems Create a dynamic group using this template, ideally under the "all group" You can either set a policy, that will be applied to make sure feature is enabled (however, once the machine leaves the dynamic group, settings will revert back to state before) You can execute a run command task, that will enable specific protection features, if they were not "disabled permanently", but just paused (by a local user, having admin rights). Details are here: https://support.eset.com/en/kb6382-use-eset-command-line-ecmdexe-to-importexport-security-product-configurations-in-eset-endpoint-products-65-and-later Link to comment Share on other sites More sharing options...
Microbe 3 Posted February 20, 2020 Author Share Posted February 20, 2020 Thanks, I believe customer has created a policy for some "field laptops" to allow the user to "disable the product via context menu on the chance they need to do this to access a foreign network", however sometimes they forget to re-enable. So do you think if they edit that policy to only allow pause protection your suggestion would work? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted February 21, 2020 Administrators Share Posted February 21, 2020 It should work. For instance, you can create a dynamic group like this: Link to comment Share on other sites More sharing options...
Microbe 3 Posted February 21, 2020 Author Share Posted February 21, 2020 Thanks for the assistance will revert back to customer. Link to comment Share on other sites More sharing options...
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