Andrzej W 0 Posted February 14, 2020 Posted February 14, 2020 I'am using Xiaomi Mi Note 2 smartphone (MIUI 11.0.2). ESET Mobile Security reports lack of secured browsers (browsers are not secured). If I go to the settings menu, there is ESET Mobile Security service enabled. I must disable this service and reenable it. After this operation antiphishing works well. But after few hours/days ESET Mobile Security reports again "browsers are not secured". So I must disable and renable ESET Mobile Security service again. And again, and again. How to fix this issue?
Administrators Marcos 5,468 Posted February 14, 2020 Administrators Posted February 14, 2020 Are you reffering to accessibility services? If so, is it only ESET that is killed? Do you have application Deep clean installed and use it? If not, I would recommend opening a support ticket via the built-in form so that customer care representatives can check what applications are installed, find out if it is a known issue of your Xiaomi phone or try to pinpoint it otherwise.
Andrzej W 0 Posted February 14, 2020 Author Posted February 14, 2020 (edited) 24 minutes ago, Marcos said: 1. Are you reffering to accessibility services? If so, is it only ESET that is killed? 2. Do you have application Deep clean installed and use it? If not, I would recommend opening a support ticket via the built-in form so that customer care representatives can check what applications are installed, find out if it is a known issue of your Xiaomi phone or try to pinpoint it otherwise. 1. Yes. Yes. 2. No. I have opened a support ticket. I have another smartphone from Xiaomi (Redmi 4A) and there is the same issue. I suppose that the issue is MIUI related (lack of full compatibility between ESET and MIUI). Edited February 14, 2020 by Andrzej W typo
Andrzej W 0 Posted February 14, 2020 Author Posted February 14, 2020 Issue solved - thanks to the ESET Technical support team.https://dontkillmyapp.com/xiaomi Topic can be closed.
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