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Can not Enable some USB Flashdrive, SD Card, and External Harddisk

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Dear all,

Sorry I have a big trouble

I have already changed my old antivirus to be ESET in my entire office.

At first, I can handle block all storage media , and allow some (USB Flash drive and External HDD) based on Serial Number.

But after 3 weeks, I found that :

1. Many flash drive have no Serial Number

2. ESET can not detect SD Card Serial Number

3. For some HDD (not all), ESET can detect the serial number, but still can not allow it, although I have registered on allow policy


Is there  in here have same trouble with me?

Please kindly need your advice


Thank you very much


Edited by Alliq nur Imanin Aji
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