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RangerZ

Exclude Files and Folders from Scanning

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We are using the Lacerte Tax programs by Intuit and appear to be having issues with ESET Endpoint Antivirus locking Lacerte files.  Intuit recommends a list of files and folders to exclude from scanning, but I am unable to find a way to configure scanning exceptions other than a file type (extension).

Does this product support exceptions and f so how do I configure them?

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It appears that excluding the appropriate process here should be a relatively safe solution:

image.png

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Apparently I was on v 7.0.2091.0 which did not include the option.  Now on the newest version which contains the feature I am looking for.

Apparently this does not support the use of wild cards, which would make things easier.  EG: C;\Lacerte\*.* but hopefully this will do what I need.

Thank you!  I need to test but think I am good.

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Unfortunately "Process Exclusions" are not truly robust enough.  I am trying to exclude an index file for my Tax application with an extension of P9 (OPINDEX.P9) and I can not.  (File vs a Processs I guess)

It appears that we can do path exclusion on our Windows Server with the ESET File Security product.

From the manual, it's unclear if I can do this with ESET Endpoint Security.

Please consider including path exclusion in a future update.

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OK, This is much more like what I want.

Two more questions please

1 - If I exclude a folder as I Performance Exclusion am I being redundant by excluding a file in the path as a Process exclusion?

2 - As I apparently can export the Performance exclusions as a file and apply to other users (Excellent!) is the %appdata% a valid expression.  The tool accepted the string, but not sure how to test it actually works.

Thank you Marcos

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If a process access only files in folders in the performance exclusion list, adding the process to process exclusions won't make any difference.

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