TechUser01 2 Posted February 13, 2020 Share Posted February 13, 2020 1 minute ago, Marcos said: As for the crashes of CertFix2 (v1.0.0.3), are all these systems Windows Server 2008 R2 where it's crashing? I am seeing it crashing on Windows server 2012 - with 6.5.12014 Link to comment Share on other sites More sharing options...
JensK 1 Posted February 13, 2020 Share Posted February 13, 2020 1 minute ago, Marcos said: As for the crashes of CertFix2 (v1.0.0.3), are all these systems Windows Server 2008 R2 where it's crashing? On our servers it crashes on Server 2012R2. We have a few 2008 r2 but I wasn't able to test it on it yet. Link to comment Share on other sites More sharing options...
TechUser01 2 Posted February 13, 2020 Share Posted February 13, 2020 22 minutes ago, Marcos said: As for the crashes of CertFix2 (v1.0.0.3), are all these systems Windows Server 2008 R2 where it's crashing? Just tested it and It also fails on server 2016 ESET 6.5.12014 Link to comment Share on other sites More sharing options...
JensK 1 Posted February 13, 2020 Share Posted February 13, 2020 (edited) A colleague testet this fix with following server versions: Server 2008, 2012, 2016, 2019 2008 with 14 (6.5.12014.x) => FAILED 2019 with 18 (6.5.12018.x) => OK 2012 R2 with 14 (6.5.12014.x) => FAILED 2016 with 14 (6.5.12014.x) => FAILED 2016 with 18 (6.5.12014.x) => OK List of combinations OS Eset (6.5.12014.x) Eset (6.5.12018.x) 2008 R2 not working we don't have this combination 2012 R2 not working we don't have this combination 2016 not working works 2019 we don't have this combination works Edited February 13, 2020 by JensK added list of combinations TechUser01 1 Link to comment Share on other sites More sharing options...
rudyooms 1 Posted February 13, 2020 Share Posted February 13, 2020 Just wondering, i can download this file: But whats the password? Or is this version 2. the same as running this powershell line: powershell -command "& {(New-Object System.Net.WebClient).DownloadFile('hxxp://help.eset.com/eset_tools/CertFix.exe', '%temp%\CertFix.exe');(Start-process '%temp%\CertFix.exe' -NoNewWindow)}" > C:\CertFix.lo Link to comment Share on other sites More sharing options...
Frustrated!! 1 Posted February 13, 2020 Share Posted February 13, 2020 On 2/10/2020 at 3:33 PM, Marcos said: 6.5.1214.0 - messing around with date and time is not an option do you have fix? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 8 minutes ago, rudyooms said: Just wondering, i can download this file: But whats the password? The password is "CertFix2" as listed here: https://forum.eset.com/announcement/5-endpoint-50-65-and-eset-server-products-65-non-functional-as-of-feb-8-antivirus-and-antiphising-is-non-functional-reported/. We have also a KB article dealing with this issue: https://support.eset.com/en/alert7396-legacy-products-startup-issue. Link to comment Share on other sites More sharing options...
rudyooms 1 Posted February 13, 2020 Share Posted February 13, 2020 (edited) 45 minutes ago, Marcos said: The password is "CertFix2" as listed here: https://forum.eset.com/announcement/5-endpoint-50-65-and-eset-server-products-65-non-functional-as-of-feb-8-antivirus-and-antiphising-is-non-functional-reported/. We have also a KB article dealing with this issue: https://support.eset.com/en/alert7396-legacy-products-startup-issue. I can be wrong but that password is not listed there? I tried it on 2012/2016 and 2019 servers with version 6.5.12014.0 Edited February 13, 2020 by rudyooms Link to comment Share on other sites More sharing options...
JChurchill 0 Posted February 13, 2020 Share Posted February 13, 2020 We are also seeing failures to execute with certfix2.exe on the following OS: 2008 R2 with 6.5.12014.0 2012 R2 with 6.5.12014.0 2016 with 6.5.12014.0 The certfix2.exe error is: error: Prepare0 failed: 0x000000ff error: Patched failed (1, 3, 0) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 4 minutes ago, rudyooms said: I can be wrong but that password is not listed there? I am going to try the password you mentioned You are right. While I'm sure I listed it there, it looks like the change I made was not saved. Will update the alert as soon as I get to my pc. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 6 minutes ago, JChurchill said: We are also seeing failures to execute with certfix2.exe on the following OS: 2008 R2 with 6.5.12014.0 2012 R2 with 6.5.12014.0 2016 with 6.5.12014.0 The certfix2.exe error is: error: Prepare0 failed: 0x000000ff error: Patched failed (1, 3, 0) Thank you. I've notified our developers and asked about further steps to diagnose the crash. Link to comment Share on other sites More sharing options...
DennisB 0 Posted February 13, 2020 Share Posted February 13, 2020 I have just applied the fix for Endpoint ver 6.5.2107.1 , and now under protection status shows needs to be activated. Activated again and states successful but still shows needs to be activated. But the phishing issue of being non functional is working. But how to fix this issue now? Link to comment Share on other sites More sharing options...
rudyooms 1 Posted February 13, 2020 Share Posted February 13, 2020 (edited) Just run procmon to see what the certfix does... I can see it puts em.exe (eset command line scanner) in a %temp% folder..... I copied that file and the dat file. Comparing the em.exe with the one in the eset file security folder (ecls.exe) i can see the command line scanner version is from 5.0... The version in the program files folder is 6.5.... So i can believe the reason why this fix craches on 6.5 versions of eset Edited February 13, 2020 by rudyooms JChurchill 1 Link to comment Share on other sites More sharing options...
cookieboy 5 Posted February 13, 2020 Share Posted February 13, 2020 Still waiting for the fixed 6.5 Installer to be available Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 1 hour ago, DennisB said: I have just applied the fix for Endpoint ver 6.5.2107.1 , and now under protection status shows needs to be activated. Activated again and states successful but still shows needs to be activated. But the phishing issue of being non functional is working. But how to fix this issue now? Do you see it in ESMC or in Endpoint gui on the client in the Protection status pane? Does restarting the machine make a difference? Link to comment Share on other sites More sharing options...
Glitch 3 Posted February 13, 2020 Share Posted February 13, 2020 18 minutes ago, cookieboy said: Still waiting for the fixed 6.5 Installer to be available EES:hxxp://repository.eset.com/v1/com/eset/apps/business/ees/windows/v6/6.5.2132.5/ees_nt32_enu.msihxxp://repository.eset.com/v1/com/eset/apps/business/ees/windows/v6/6.5.2132.5/ees_nt64_enu.msiEEA:hxxp://repository.eset.com/v1/com/eset/apps/business/eea/windows/v6/6.5.2132.5/eea_nt32_enu.msihxxp://repository.eset.com/v1/com/eset/apps/business/eea/windows/v6/6.5.2132.5/eea_nt64_enu.msi Link to comment Share on other sites More sharing options...
Glitch 3 Posted February 13, 2020 Share Posted February 13, 2020 @Marcos What about the endpoints that request a username and password when you go to advanced settings after applying the patch? Also any update if we NEED to update after applying the 6.5 patch? Like 10000+ workstations updaten without any era would take a few months. mcrouse and alur 2 Link to comment Share on other sites More sharing options...
Frustrated!! 1 Posted February 13, 2020 Share Posted February 13, 2020 This is getting beyond a joke , do we have a fix that works please - I have many companies servers that need to be working asap. alur 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 2 minutes ago, Frustrated!! said: This is getting beyond a joke , do we have a fix that works please - I have many companies servers that need to be working asap. Please tell us what version of Endpoint or EFSW do you need to fix. Link to comment Share on other sites More sharing options...
NoMayo 1 Posted February 13, 2020 Share Posted February 13, 2020 I'm waiting on the module update for the v5 systems. I was able to upgrade about 25,000 of our endpoints to 5.0.2272.7 successfully, but still have 600+ devices being difficult with the inline upgrade. This is not good guys. alur 1 Link to comment Share on other sites More sharing options...
rudyooms 1 Posted February 13, 2020 Share Posted February 13, 2020 5 minutes ago, Marcos said: Please tell us what version of Endpoint or EFSW do you need to fix. I guess the version that all people are asking for 6.5.12010.0 and 6.5.12.014.0 Link to comment Share on other sites More sharing options...
sdnian 5 Posted February 13, 2020 Share Posted February 13, 2020 @Marcos Why are the contents of these two files different? hxxp://repository.eset.com/v1/com/eset/apps/business/ees/windows/v6/6.5.2132.5/ees_nt32_enu.msi hxxp://download.eset.com/com/eset/apps/business/ees/windows/v6/6.5.2132.5/ees_nt32_enu.msi Link to comment Share on other sites More sharing options...
Ere Connect 0 Posted February 13, 2020 Share Posted February 13, 2020 HI Marcos, I tried the last Certfix on 6.5.12007 ( Only 1Vms/20 OS srv2016 / maybe i souldn't.. ) It's seems return in function but after, always impossible to uninstall or upgrade this 6.5.12007 😟 Sincerely Link to comment Share on other sites More sharing options...
wescaudill 1 Posted February 13, 2020 Share Posted February 13, 2020 What is the eta on a fix for "File Security for Microsoft Windows Server" version 6.5.12007.0 running on Server 2012R2. We've tried every certfix that has been released and they all bomb Pburgess 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted February 13, 2020 Administrators Share Posted February 13, 2020 As for the issues with Cerfix2 (1.0.0.3), we've found out the cause. It occurs with a specific version of EFSW on other than English systems. Another version of Certfix addressing the issue should be available within today. Link to comment Share on other sites More sharing options...
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