Stevendie 0 Posted February 7, 2020 Share Posted February 7, 2020 I Cannot select option when install Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted February 7, 2020 Administrators Share Posted February 7, 2020 Is this a clean installation or you have an older version of ESET installed and you've run ESET Live installer to upgrade to the latest version? Or you have run the installer multiple times, e.g. to change the language ? Does running the ESET Uninstall tool in safe mode find an ESET product and offer to uninstall it? https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool Stevendie 1 Link to comment Share on other sites More sharing options...
Stevendie 0 Posted February 7, 2020 Author Share Posted February 7, 2020 2 hours ago, Marcos said: Is this a clean installation or you have an older version of ESET installed and you've run ESET Live installer to upgrade to the latest version? Or you have run the installer multiple times, e.g. to change the language ? Does running the ESET Uninstall tool in safe mode find an ESET product and offer to uninstall it? https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool The computer stopped when uninstalling due to me, so it seems it was not removed cleanly. So when I installed the new error like that. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted February 7, 2020 Administrators Share Posted February 7, 2020 Please try running the ESET Uninstall tool in safe mode. If ESET is detected, uninstall it first. We look forward to hearing about your findings. Link to comment Share on other sites More sharing options...
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