Eset started blocking facebook thru browser on phone

[llnpaypal 0]

In the past two days eset anti-phishing on my  android phone has started blocking facebook.com in chrome.  On my Win10 laptop it allows facebook.com in chrome.

Why?

 

[Marcos 5,070]

I have no problems opening facebook.com in Chrome on a mobile phone. Did you enter "facebook.com" in the address bar and the address was blocked?

[Fashwath 0]

Eset anti phishing is blocking my Facebook url in Chrome and Samsung inbuilt browser too. Kindly fix this. 

Edited February 14, 2020 by Fashwath
Updated

[Marcos 5,070]

Please open a support ticket via the built-in form. Also shoot a demonstration video of how you open facebook.com and provide it to customer care upon request.

[llnpaypal 0]

Hi, Marcos.  As of the end of the week, eset no longer blocks facebook.com on my Android.  Not sure why (it's nothing I did differently), but I'm all set now.  I'm going to happily assume that a change was made on your end, so thank you!

Laura

[llnpaypal 0]

Sigh...  it's happening again.  I'll gather the info requested.

[HumbleSage 0]

Looks like some sort of Sandboxing problem. I'm having the same problem trying to pull up Facebook (m.facebook.com) I updated my signatures hoping they have already fixed it but it's still broken. Started last night. Guess I'll wait for them to fix it.

[llnpaypal 0]

Hi, Marcos.  I finally found and just submitted the on-line form to support.  I don't know how to take a video of the steps on my phone so won't be submitting that if they ask for it

Thanks for your help,

Laura