Update modules - Certificate error - Eset Endpoint Antivirus

[Raymond Breen 0]

Hi,

I have recently installed Eset onto one of clients computers and they are now receiving an error message 

when i have reviewed the event log file, the following errors are displayed

Invalid digital signature, and compiler error (1aff).

I have uninstalled the client and re-installed but am still getting the same error. Other users on the same network have no issues.

Can you help?

 

Cheers

Ray

[Marcos 5,074]

Couldn't it be that you are using a Fortinet firewall which is known to corrupt update files?

[pinkertl 0]

The same error on all (> 20) client computers.

It seems that HP Sure Sens block the ESET update.

Firewall: Sonicwall.

Can you help?

Laszlo

Update: YES! After disable HP Sure Sens "Threat Protection" the ESET AV update done!

Edited February 7, 2020 by pinkertl

[Marcos 5,074]

Uninstalling HP Sure Sense resolved the issue for other users. The false positive was reported to HP yesterday but obviously it's yet to be fixed.