hamed_masoomi67 0 Posted February 5, 2020 Share Posted February 5, 2020 Hello Dear Support I have faced with this error "Error Creating temporary file" and i did "delete windows\temp" and "Delete user\temp" and "using clear cache" and "rollback update" and "Finally reinstall endpoint" but my problem does not solved. what can i do?? Best regards Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted February 5, 2020 Administrators Share Posted February 5, 2020 Please provide a Procmon log from the time when you attempt to run update. Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 5, 2020 Author Share Posted February 5, 2020 Dear support Procmon log Attached. Best Regards LogFile.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted February 5, 2020 Administrators Share Posted February 5, 2020 Does the issue occur if you delete the content of C:\ProgramData\ESET\ESET Security\mirror and then run update to create the mirror from scratch? Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 5, 2020 Author Share Posted February 5, 2020 Dear Support I can not delete the mirror folder and says permeation denied. Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 8, 2020 Author Share Posted February 8, 2020 Nobody can help me!! Link to comment Share on other sites More sharing options...
itman 1,630 Posted February 8, 2020 Share Posted February 8, 2020 On 2/5/2020 at 5:09 AM, hamed_masoomi67 said: I can not delete the mirror folder and says permeation denied. This file must only exist in the Endpoint vers.. As such, I can't view what permissions are assigned to it. Did you try to temporarily assign yourself with full admin privileges to the file? Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 9, 2020 Author Share Posted February 9, 2020 (edited) Hello Dear friend The folder(temprory for eset updates) is protected by endpoint and it doesnt let you to delete the folder.i checked it's permittion and it has full admin permittion. This is endpoint security for client and we use it for collecting updates and copy them to our offline server.it works about 1 year properly and suddenly this problem(error creating temp file) shown. Best regards Edited February 9, 2020 by hamed_masoomi67 Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 9, 2020 Author Share Posted February 9, 2020 Dear Eset Support could you help me?? I am in a hurry.my clients are outdated Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted February 9, 2020 Administrators Share Posted February 9, 2020 Please try the following: 1, Temporarily disable self-defense and reboot the computer, then run update to update the content of the mirror. Does it work? 2, Try changing the mirror folder to c:\mirror for instance. Does it work? Link to comment Share on other sites More sharing options...
hamed_masoomi67 0 Posted February 10, 2020 Author Share Posted February 10, 2020 Dear Marcos by disabling self-defense the problem is not solved but when i change the mirror storage folder the problem solved Thanks for your reply😉 Link to comment Share on other sites More sharing options...
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