mayowa 1 Posted February 4, 2020 Share Posted February 4, 2020 Dear All, ESET Management Agent setup ends prematurely during installation Please see attached document for log ELC_logs.zip Link to comment Share on other sites More sharing options...
ESET Staff Mirek S. 18 Posted February 4, 2020 ESET Staff Share Posted February 4, 2020 Hello, Attached logs does not contain installation log - those are collected only during "component upgrade" task. Please use this method instead. https://help.eset.com/esmc_install/70/en-US/msi_logging.html HTH Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted February 7, 2020 Most Valued Members Share Posted February 7, 2020 Agent installation ending prematurely (which I also have encountered before... though what follows is a fuzzy recollection of what I did) tends to mean something (either in the registry, or in the eset directories) are preventing it from running. Firstly, make sure you're installing it with Admin privs. Secondly, check if the Agent is *already* installed (though if you check in the Add Programs (or Programs and Features..depending on the Windows version)), if the ESET Agent exists but with no installation date or whatever, it probably means something in the system has screwed up. The *best* thing to do is to grab the EsetUninstaller and go into Safe Mode and run it. It'll detect old installations. Just remove the installed versions with the EsetUninstaller. (can be downloaded from the ESet website). HTH Edmund Link to comment Share on other sites More sharing options...
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