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non-functioning modules


soulfearx
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i have one PC in my company that's got non-functioning modules, iv tried a reinstall, updated to win10, uninstalled again and reinstalled, and tried a few other options iv found on the forum but none have worked so far...

image.png.76a3a148ff82b271305d95e665b1e2

eea_logs.zip

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You have an old driver epfwwfpr.sys still active for whatever reason. Did you upgrade from Windows 7 to Windows 10? Did you install Endpoint Antivirus v 7.1 on top of v 6.6?

Please run the following command as administrator and reboot the machine:
sc delete epfwwpr

If necessary, reinstall ESET Endpoint Antivirus from scratch.

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yes upgraded to from Win 7, was a issue still in win 7 tho, i guess i could of installed over the top of v6.6, ill give that cmd pmt a go and see how we get on...

so the here is a png of what it outputted, and rebooted, it did fix the anti-phishing but network attack and web & email still not functional so uninstalled EEA and reinstalled and uninstalled and reinstalled and now i'm struggling to get EEA to even install now... downloaded a new install from website and it wouldn't install,

ESET 2020-02-03 130449.png

Edited by soulfearx
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I'm sorry, my mistake. I've made a typo. The correct command is:

sc delete epfwwfpr

The obsolete driver is obviously running:

    Display name       : epfwwfpr
    Binary path name   : system32\DRIVERS\epfwwfpr.sys  (6.6.2030.0)
    State              : 4  RUNNING

 

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