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Jeremy-CH

Unable to Remove Broken PC

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When I look in the Cloud Administrator screen I have a message about a computer that has out of date software etc,.... I have tried to follow all steps to remove it but it keeps coming back!!

I presume this is due to the fact that the step "uninstall ESET in the device" is not being completed - because that pc is broken!

How do i get rid of the computer completely if I have no access to it?

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Unfortunately neither automated nor manual software removal is available to me "the machine is dead" - it does not turn on.

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