migelo 0 Posted January 14, 2020 Posted January 14, 2020 (edited) A week ago I installed and registered the Internet Security service on my new Windows laptop. It was the very first thing I did after setting up Windows. I have not been to ANY risky websites or downloaded any suspicious files in the week that I've had this device, but I decided to run a computer scan to see what came up, because I do not trust silicon valley with my middle name. And this is Windows Home. Anyway, is there something wrong here? I have never seen an antivirus tell me it didn't scan so many files. Log Scan Log Version of detection engine: 20671 (20200114) Date: 1/14/2020 Time: 11:30:29 AM Scanned disks, folders and files: Operating memory;Boot sectors/UEFI;C:\Boot sectors/UEFI;C:\ C:\Users\beauv\AppData\Local\Amazon Music\Data\Library\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Amazon Music\Data\Local Storage\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Amazon Music\Data\Offline\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Amazon Music\Data\Player Config\Customer\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Amazon Music\Data\Player Config\HARLEY_SESSIONS\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Amazon Music\Data\Player Config\Metrics\LOCK - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb.log - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\metastore\meta.edb - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\metastore\meta.jfm - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\edb.log - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.jfm - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\UsrClass.dat - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\WebCache\V01.log - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\WebCache\V01tmp.log - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\Windows\WebCacheLock.dat - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\E0469640.LenovoUtility_5grkq8ppsgwt4\lenovoutility.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\GameBarElevatedFT_Alias.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\Microsoft.XboxGamingOverlay_8wekyb3d8bbwe\GameBarElevatedFT_Alias.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\MicrosoftEdge.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\lenovoutility.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\python.exe - unable to open [4] C:\Users\beauv\AppData\Local\Microsoft\WindowsApps\python3.exe - unable to open [4] C:\Users\beauv\AppData\Local\NVIDIA\NvBackend\VRDevicesInfo.data - unable to open [4] C:\Users\beauv\AppData\Local\NVIDIA\NvBackend\journalBS.jour.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.LockApp_cw5n1h2txyewy\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.LockApp_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.LockApp_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4] C:\Users\beauv\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4] C:\Users\beauv\NTUSER.DAT - unable to open [4] C:\Users\beauv\OneDrive\.849C9593-D756-4E56-8D6E-42412F2A707B - unable to open [4] C:\Users\beauv\ntuser.dat.LOG1 - unable to open [4] C:\Users\beauv\ntuser.dat.LOG2 - unable to open [4] C:\Windows\SoftwareDistribution\DataStore\DataStore.edb - unable to open [4] C:\Windows\SoftwareDistribution\DataStore\DataStore.jfm - unable to open [4] C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log - unable to open [4] C:\hiberfil.sys - unable to open [4] C:\pagefile.sys - unable to open [4] C:\swapfile.sys - unable to open [4] Number of scanned objects: 214096 Number of detections: 0 Time of completion: 11:31:37 AM Total scanning time: 68 sec (00:01:08) That was a full system scan in 1 minute? I know what CPU architecture I have and this computer is not quite that fast. Seriously, do other people see so many skips when they scan? Edited January 14, 2020 by migelo tone
Administrators Marcos 5,452 Posted January 14, 2020 Administrators Posted January 14, 2020 As for the files that could not be opened and scanned, just ignore those messages. They all seem to be standard files that are exclusively used by the OS or you don't have permissions to access them. As for the scan time, most likely it was not the first on-demand scan you've run so the scanner already had information about whitelisted files and skipped them.
migelo 0 Posted January 14, 2020 Author Posted January 14, 2020 13 minutes ago, Marcos said: As for the files that could not be opened and scanned, just ignore those messages. They all seem to be standard files that are exclusively used by the OS or you don't have permissions to access them. As for the scan time, most likely it was not the first on-demand scan you've run so the scanner already had information about whitelisted files and skipped them. I see. I am the PC Administrator though, it should be able to access all files. As an antivirus I do not understand why it wouldn't. Otherwise, Windows seems to work OK, besides occasionally refusing to accept my fingerprint, trying to import old photos when I plug in my phone, and other ##
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