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mateyuk

ESET keeps blocking Internet access

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Hi, Just wondering if anyone else is having this problem.

I have had ESET Antivirus installed for about 3 years now, but its keeps blocking all access to the internet. I can see from these forums that other members have had the issue in the past, but cannot see that anyone posted a way to resolve to this issue......

I have done the following to try and resolve the issue:

- Turned off ESET firewall

- Reinstalled ESET antivirus

- Turned of ESET Proxy

When I reinstall the program, the issue goes away and I can then re-access the internet again, however after I restart windows (Windows 7) and ESET reboots, it does the same thing all over again and blocks all traffic again.......this I can only then resolve by uninstalling and re-installing ESET all over again! 

I have noticed from Windows 'Task manager' that both ESET and ESET PROXY are running in the background. I am not sure why the 'ESET Proxy' keeps running though, because I do not use a Proxy server and the function is not enabled in the ESET advanced settings.

Can anyone help? does any one else have this issue?

If I cannot fix this issue then its likely that I will move back to either AVG or Norton or another provider, as this problem is making web access impossible!

 

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You wrote that you had ESET NOD32 Antivirus installed and then "turned off ESET firewall". The thing is ESET NOD32 Antvirus doesn't contain a firewall at all, only ESET Internet Security and ESET Smart Security Premium do. Also ESET doesn't contain a proxy for network communication. Perhaps you've confused egui_proxy with an http proxy but it has nothing to do with communication; it's nothing more or less than a process for visualizing UI in the form of a tray icon and its right-click menu.

Does ping work and it's only http that has issues? Have you tried more browsers? Are both http and https sites affected?

Does temporarily disabling protocol filtering in the advanced setup make a difference?

Please provide logs collected with ESET Log Collector so that we can check for 3rd party drivers and software and might intervene in http(s) communication.

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Clarify what Eset product you have installled: NOD32, Internet Security, or Smart Security.

Did you initially have Internet Security, or Smart Security installed and later installed NOD32?

47 minutes ago, mateyuk said:

I have noticed from Windows 'Task manager' that both ESET and ESET PROXY are running in the background. I am not sure why the 'ESET Proxy' keeps running though, because I do not use a Proxy server and the function is not enabled in the ESET advanced settings.

Eset Proxy is used the load the Eset GUI. It has nothing to do with networking.

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