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ESET LiveGrid is not accesible


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My current Licence expires Jan 15 2020, I renewed the Licence and installed it on all my workstations. All is working fine except the LiveGrid.

I get the following message

The Credentials used to access ESET LiveGrid servers are not correct.

Do I have to wait until Jan 15 when the old Licence expires for the New one to work?

Please advise


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There was a problem with how the license was issued in 2018. We had to cancel the previous license that was due to expire this month to get the license work.

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