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Actualizacion daño mi aplicacion (Update damaged my application)

Scott Ortega

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Hoy 31 de diciembre mostraba una actualización el antivirus dentro de sus avisos, después de realizara la actualización y reiniciar el equipo ya no abrió. Anterior mente el 22 de Diciembre vi que si seguía unos pasos para recomendar a un amigo, el tendría al igual que yo un mes gratis, cuando el activo el producto por primera vez por los anteriores pasos que vi el tuvo 1 mes de prueba con el mes gratis que gano por ser recomendado. En mi caso no ocurrió nada, seguía con el antivirus sin el mes gratis... Espere para ver resultados mas tarde, hasta apenas hoy fue que apareció una actualización pero al realizar y reiniciar el equipo ya no abre el antivirus ESET, en los procesos no aparece, al igual cuando realizo click derecho en una carpeta para examinarla con ESET no aparece la opción, pero al revisar en panel de control para confirmar si esta instalada si aparece... necesito ayuda o desinstalo este increíble antivirus 


Machine translation:

Today December 31 showed an update the antivirus within its notices, after performing the update and restarting the computer no longer opened. Earlier on December 22, I saw that if I followed a few steps to recommend a friend, he would have like me a free month, when he first activated the product for the previous steps I saw he had a trial month with the Free month I earn for being recommended. In my case nothing happened, I continued with the antivirus without the free month ... Wait to see results later, until just today it was that an update appeared but when making and restarting the computer it no longer opens the ESET antivirus, in the processes does not appear, just like when I right click on a folder to examine it with ESET the option does not appear, but when checking in the control panel to confirm if it is installed if it appears ... I need help or uninstall this amazing antivirus

Edited by Marcos
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  • Marcos changed the title to Actualizacion daño mi aplicacion (Update damaged my application)
  • Administrators

Since this is an English forum, kindly please post in English so that moderators and other users can understand and help you.

Please try the following:
- uninstall ESET
- run the ESET Uninstall tool in safe mode to make sure it was completely uninstalled: https://support.eset.com/en/uninstall-eset-manually-using-the-eset-uninstaller-tool
- download and install the latest version 13.0.24 from scratch (I'd recommend installing ESET Internet Security since ESET NOD32 Antivirus doesn't protect you from brute-force attacks that enable attackers to gain control over your pc)

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