Lockbits 10 Posted December 23, 2019 Share Posted December 23, 2019 Hello guys, We've a customer with ECA and some computers can't connect to console. The customer tried to create a new all in one but the issue persist even installing latest versions of agents and EES. In agent agent you can read this: ERROR: InitializeConnection: Initiating replication connection to 'host: "XXXXXX.a.ecaserver.eset.com" port: 443' failed with: Response for request of type DeviceSessionTokenRequest (request id: 169) was not received in time. What does this mean? Link to comment Share on other sites More sharing options...
Most Valued Members ewong 7 Posted December 25, 2019 Most Valued Members Share Posted December 25, 2019 As I only have that log line to go by the following is just a guess. Since it's an eset.com system, it's external and therefore, the first suspect would be the firewall rules (either the windows firewall, or your corporate firewall). Edmund Link to comment Share on other sites More sharing options...
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