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Requesting configuration and changing products

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While trying to figure out the "Anti-phishing protection is not function" issue for a client workstation, I was checking its configuration via "Request Configuration" and found out that if I selected the Agent's configuration, I have no way of going back to check the AV configuration. 

Steps to reproduce:

  1.  Select a client's Configuration tab
  2.  Click on "Request Configuration" and wait a bit
  3.  There are two configurations listed, the agent and the AV.
  4. Select Agent and click Open Configuration.

Now there's no way to select the AV configuration.  It's literally stuck in the Agent's configuration even if I click on Request Configuration again.  I'd have to go back to the Computers list, click refresh, then go back into the client's entry and click on configuration.  Then it'll show the list of configurations.

Am I missing something?




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  • ESET Staff

@ewong we have indeed a bug in the current version of the computer details table. We will track it, and fix it to the next release of ESMC. We are sorry for the inconvenience. 

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