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Can you run Endpoint v6.5 using a v7 business license?


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We are a business customer running ESMC v7 with clients running Endpoint Security v7.  We have some old machining equipment that must run on XP.  (I know, I know).  Anyway, I have installed Endpoint Security v6.5 on the XP machines, but I can not Activate them through ESMC.  The activation fails.  I thought that the v7 licenses would activate any of the previous versions as well.  Is it possible to run two different endpoint versions using the same license pool?



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  • ESET Staff

Licenses are not tight to any specific product version, so it should work OK. I would rather attempt to troubleshoot the activation problems on the machine where it is failing to activate, as I do expect there are connectivity / certificate problems.  Some details might be located in the ESMC agent tracelog, search for the word "error". 

Edited by MichalJ
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5 hours ago, Marcos said:

Does manual activation in Endpoint on clients work?

I'm not sure how to do a manual activation with the business license.  I'll give it a try though.  Thanks.

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