Kirill 0 Posted January 20, 2020 Share Posted January 20, 2020 6 minutes ago, denixx said: https://www.eset.com/int/home/antivirus-linux/download/ Still it only shows the v4 for me, but it's good to hear Marcos say that the update is coming for Linux desktop too. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted January 20, 2020 Most Valued Members Share Posted January 20, 2020 6 minutes ago, Kirill said: Still it only shows the v4 for me, but it's good to hear Marcos say that the update is coming for Linux desktop too. The current up-to-date version for desktop edition is the v4 Endpoint edition v7 is running as BETA currently , once it goes stable I believe they will start looking at building the v7 for desktop. The fix that Marcos talked about would be probably a small fix (hotfix) that will solve the issue with browsers and that's it , not a major upgrade. Aryeh Goretsky and denixx 2 Link to comment Share on other sites More sharing options...
Alex_2.0 0 Posted January 20, 2020 Share Posted January 20, 2020 7 hours ago, Rami said: The current up-to-date version for desktop edition is the v4 Endpoint edition v7 is running as BETA currently , once it goes stable I believe they will start looking at building the v7 for desktop. The fix that Marcos talked about would be probably a small fix (hotfix) that will solve the issue with browsers and that's it , not a major upgrade. What fix? I have to pkill eset in terminal everytime I boot just to use chrome based browsers. This is so annoying. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted January 21, 2020 Administrators Share Posted January 21, 2020 As I wrote, there will be a hotfix of ESET NOD32 for Linux desktop that will address the issue. Nightowl, Peter Randziak and denixx 3 Link to comment Share on other sites More sharing options...
Steelskin 2 Posted January 21, 2020 Share Posted January 21, 2020 Despite contacting Eset officially they have so far not responded. I'm not impressed to say the least. On the plus side, I've noticed my laptop feels faster in terms of how fast programs start having deinstalled NOD32. I don't know whether anybody else has experienced this. It's a fairly subtle improvement in speed but a improvement non the less. But then I guess that's to be expected when Eset is not scanning every file that's opened. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted January 22, 2020 Administrators Share Posted January 22, 2020 14 hours ago, Steelskin said: Despite contacting Eset officially they have so far not responded. Please tell us when you contacted ESET UK and if you received a confirmation email with a ticket ID enclosed. Link to comment Share on other sites More sharing options...
Steelskin 2 Posted January 22, 2020 Share Posted January 22, 2020 2 hours ago, Marcos said: Please tell us when you contacted ESET UK and if you received a confirmation email with a ticket ID enclosed. Sometime in early December 2019. if I remember correctly, I made contact by using the interface in NOD32 for reporting problems. I've no idea where that's reported to, does it even work ? I assumed it was to HQ in Slovakia. I've searched my emails back to 1st December 2019 and have nothing from Eset about a ticket number, just a lot of emails from people reporting the problem on this forum. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted January 22, 2020 Administrators Share Posted January 22, 2020 Each distributor provides technical support for local customers and contacts ESET HQ in cases when deeper investigation is needed. After contacting customer care, you should receive a confirmation email with a ticket ID. If you didn't receive any, check the spam or junk folder. You can also try contacting customer care via the web form that is available through the wizard https://www.eset.com/uk/customer-care-wizard/. denixx 1 Link to comment Share on other sites More sharing options...
Miroslav N. 0 Posted January 23, 2020 Share Posted January 23, 2020 On 1/20/2020 at 2:06 PM, Marcos said: There will be a fix for the issue in both Endpoint and ESET NOD32 for Linux desktop according to the latest news. Oh, good news! Thank you for your help and effort. Looking forward to the fix. Kind regards M. Link to comment Share on other sites More sharing options...
rencounter 0 Posted January 26, 2020 Share Posted January 26, 2020 I am a big fan of ESET for long time and it recalls me Chromium issue. They took a few years to fix the issue. Home Linux version is an abandoned child. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted January 26, 2020 Most Valued Members Share Posted January 26, 2020 (edited) 1 hour ago, rencounter said: I am a big fan of ESET for long time and it recalls me Chromium issue. They took a few years to fix the issue. Home Linux version is an abandoned child. I believe after endpoint v7 for linux is done , development will start for the home edition if not already, as most likely they are the same products but for endpoints more features somehow. I agree with you , sadly indeed it's almost abandoned , I believe it's due to the linux home edition share market , linux edition v4 is lacking behind much steps from the other systems products. Edited January 26, 2020 by Rami Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted January 26, 2020 Administrators Share Posted January 26, 2020 1 hour ago, Rami said: I believe after endpoint v7 for linux is done , development will start for the home edition if not already, as most likely they are the same products but for endpoints more features somehow. Not really, there will be a home version v4 with a fix for Chrome crashes. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted January 26, 2020 Most Valued Members Share Posted January 26, 2020 19 minutes ago, Marcos said: Not really, there will be a home version v4 with a fix for Chrome crashes. Yes for this I know , you've said it in recent posts , I'm talking about major upgrades. Link to comment Share on other sites More sharing options...
bill_i 0 Posted February 9, 2020 Share Posted February 9, 2020 On 1/26/2020 at 8:26 AM, Marcos said: Not really, there will be a home version v4 with a fix for Chrome crashes. When can we expect this hotfix? I have been watching this thread for a few months awaiting the fix. When will it be available? Link to comment Share on other sites More sharing options...
Vrana 0 Posted February 12, 2020 Share Posted February 12, 2020 Please, may we know when a new version is going to be released? We haven't been able to use ESET for 2 months now. Our license will expire soon and I'm not going to recommend my boss to extend it until a fixed version is released. Link to comment Share on other sites More sharing options...
OpenSUSEdude 0 Posted February 15, 2020 Share Posted February 15, 2020 One more user effected. When will it be fixed? OpenSUSE 15.1 ESET NOD32 Antivirus4 4.0.93.0 Vivaldi 2.11.1811.33 (Stable channel) (64-bit) User Agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.88 Safari/537.36 Here's the log of the effect: 2/15/20 9:18 AM kernel VizCompositorTh[6515]: segfault at 962 ip 000056276c91b006 sp 00007f6b7daa7100 error 6 in vivaldi-bin[562768849000+71ff000] 2/15/20 9:18 AM kernel VizCompositorTh[6576]: segfault at 9a9 ip 000055cc5bf7b006 sp 00007f60b0bb4100 error 6 in vivaldi-bin[55cc57ea9000+71ff000] 2/15/20 9:18 AM kernel VizCompositorTh[6647]: segfault at 9f1 ip 000055b54d3dc006 sp 00007f4d3c77c100 error 6 in vivaldi-bin[55b54930a000+71ff000] 2/15/20 9:19 AM kernel VizCompositorTh[6656]: segfault at 9fa ip 0000557c7affe006 sp 00007f329a5a3100 error 6 in vivaldi-bin[557c76f2c000+71ff000] 2/15/20 9:19 AM kernel VizCompositorTh[6679]: segfault at a11 ip 0000561745d48006 sp 00007f8e27c63100 error 6 in vivaldi-bin[561741c76000+71ff000] 2/15/20 9:19 AM kernel VizCompositorTh[6689]: segfault at a1b ip 0000563d7ce80006 sp 00007f33c5aee100 error 6 in vivaldi-bin[563d78dae000+71ff000] 2/15/20 9:19 AM kernel traps: Chrome_IOThread[6482] trap int3 ip:5572a9bd0e1d sp:7f8669536760 error:0 in vivaldi-bin[5572a75f1000+71ff000] Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted February 15, 2020 Administrators Share Posted February 15, 2020 The issue is being looked into but so far it looks like the issue cannot be fixed unfortunately. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted February 16, 2020 Most Valued Members Share Posted February 16, 2020 (edited) 14 hours ago, Marcos said: The issue is being looked into but so far it looks like the issue cannot be fixed unfortunately. So affected devices should wait for the next product version? Edited February 16, 2020 by Rami Link to comment Share on other sites More sharing options...
Kirill 0 Posted February 16, 2020 Share Posted February 16, 2020 Quote So affected devices should wait for the next product version? While their paid licenses with specific expiration dates keep ticking? I don't think there will be any "waiting" only judgement about ESETs responsibilities in regard to their paid products. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted February 16, 2020 Most Valued Members Share Posted February 16, 2020 23 minutes ago, Kirill said: While their paid licenses with specific expiration dates keep ticking? I don't think there will be any "waiting" only judgement about ESETs responsibilities in regard to their paid products. So I don't have this problem because I have AMD GPU and not nVidia? Why isn't it crashing on my laptop Link to comment Share on other sites More sharing options...
Steelskin 2 Posted February 16, 2020 Share Posted February 16, 2020 1 hour ago, Kirill said: While their paid licenses with specific expiration dates keep ticking? I don't think there will be any "waiting" only judgement about ESETs responsibilities in regard to their paid products. Totally agree, I will be requesting a pro-rata refund based on how long it's taking Eset to resolve this. Currently my feeling is that Eset will not be receiving a renewal. This isn't open source software. We pay you good money for a product and you're not delivering a product that does what it's supposed to do. In fact open source is vastly better because at least users generally get feedback from the developers. Is there any 'official' comment from Eset about this problem and I'm not talking about any moderators comments in this forum. Link to comment Share on other sites More sharing options...
Steelskin 2 Posted February 16, 2020 Share Posted February 16, 2020 1 hour ago, Rami said: So I don't have this problem because I have AMD GPU and not nVidia? Why isn't it crashing on my laptop Rami, Rami, Rami, You must have a magical laptop sprinkled with Pixie dust. If only I had a source of Pixie dust right now I would feel so much better. Nightowl 1 Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted February 16, 2020 Most Valued Members Share Posted February 16, 2020 22 minutes ago, Steelskin said: Rami, Rami, Rami, You must have a magical laptop sprinkled with Pixie dust. If only I had a source of Pixie dust right now I would feel so much better. I'm usually not blessed with some spells and magic , I wish I was Gandalf But the difference with me is Chromioum and AMD GPU , all else is normal.. Link to comment Share on other sites More sharing options...
Steelskin 2 Posted February 16, 2020 Share Posted February 16, 2020 (edited) 14 minutes ago, Rami said: I'm usually not blessed with some spells and magic , I wish I was Gandalf Life would be so much better if Gandalf would wave his wand (actually, I don't think Gandalf needed a wand, different story), .... Would wave his wand at Eset and fix NOD32. All would be right in the world. 😊 Edited February 16, 2020 by Steelskin Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted February 16, 2020 Most Valued Members Share Posted February 16, 2020 4 minutes ago, Steelskin said: Life would be so much better if Gandalf would wave his wand (actually, I don't think Gandalf needed a wand, different story), .... Would wave his wand at Eset and fix NOD32. All would be right in the world. 😊 Poor Chrome Link to comment Share on other sites More sharing options...
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