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Airplay Firewall rule not working "not usable rule found"


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Posted

Hi!

I added the ports as Zoom recommends for Airplay: https://support.zoom.us/hc/en-us/articles/203680359-Protocols-for-iOS-Airplay-Screen-Sharing , but it is not working.

I can see the ports added to the firewall profile on the agent, but every time I try to start screen mirroring from the ipad it doesn't work unless I turn off the firewall.

The message on the log is "not usable rule found"

Any advise?

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Posted

Is the connection blocked with the Office firewall profile selected? Does switching the firewall to interactive mode, creating a permissive rule and then editing it and making it (probably remote) port independent help?

Should the problem persist, please collect logs with ESET Log Collector (https://support.eset.com/en/use-eset-logcollector-on-macos-and-send-the-logs-to-eset-technical-support) and open a support ticket with customer care.

Posted

I did all that, nothing seems to work. A ticket was open with your support team. They are clueless at this point too. It was escalated.

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