savuthchea 0 Posted April 1, 2014 Share Posted April 1, 2014 Dear all, I can't clean the virus loder.dll Please help me to check in image screen short with the link below https://www.dropbox.com/s/2alnid4ellxznzy/Uanble%20to%20Clean.png Many thanks! Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 1, 2014 Share Posted April 1, 2014 Hello, Out of your 300 clients, how many have this threat ? Have you restarted the workstation to see if it cleans upon reboot ? Standby and someone from ESET will assist with direction and guidance. Link to comment Share on other sites More sharing options...
geosoft 18 Posted April 1, 2014 Share Posted April 1, 2014 You should probably call support, and also submit a sample of that virus to samples@eset.com hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,234 Posted April 2, 2014 Administrators Share Posted April 2, 2014 It may not necessarily be malware as this seems to be a packer detection (detected as a potentially unwanted application). Please submit the file to ESET as advised above. Link to comment Share on other sites More sharing options...
savuthchea 0 Posted April 4, 2014 Author Share Posted April 4, 2014 Thanks all Link to comment Share on other sites More sharing options...
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