savuthchea 0 Posted April 1, 2014 Posted April 1, 2014 Dear all, I can't clean the virus loder.dll Please help me to check in image screen short with the link below https://www.dropbox.com/s/2alnid4ellxznzy/Uanble%20to%20Clean.png Many thanks!
Arakasi 549 Posted April 1, 2014 Posted April 1, 2014 Hello, Out of your 300 clients, how many have this threat ? Have you restarted the workstation to see if it cleans upon reboot ? Standby and someone from ESET will assist with direction and guidance.
geosoft 18 Posted April 1, 2014 Posted April 1, 2014 You should probably call support, and also submit a sample of that virus to samples@eset.com hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141
Administrators Marcos 5,451 Posted April 2, 2014 Administrators Posted April 2, 2014 It may not necessarily be malware as this seems to be a packer detection (detected as a potentially unwanted application). Please submit the file to ESET as advised above.
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