lagunero 0 Posted December 5, 2019 Share Posted December 5, 2019 Hello, I don't know exactly in english the message, but each time I open an app programmed by myself, eset messages: "The file 'name of the app.exe' has been sent to eset for analysis". I haven't told nod32 nothing about it, even I have excluded the folder in which the app is of any action, so I don't get why it is happening. Could you tell me any way to stop this nonsense? Thank you very much. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted December 5, 2019 Administrators Share Posted December 5, 2019 Please provide a screen shot of the window with submission exclusions and copy & paste the appropriate record with information about a file submission from the event log. Link to comment Share on other sites More sharing options...
lagunero 0 Posted December 6, 2019 Author Share Posted December 6, 2019 Thanks, today it's not happening, but anyway here is the required information. I don't know if this is what you want, but is all I could find for the event log: Fecha y hora;Módulo;Suceso;Usuario 05/12/2019 22:16:28;Kernel de ESET;El archivo '*folder*\*filename*.exe' se ha enviado a ESET para su análisis.;SYSTEM I guess this is the shot you wanted: Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted December 6, 2019 Administrators Share Posted December 6, 2019 Unfortunately the screen shot and log record is useless since you have replaced and hid the text we needed to check. However, I have a feeling that you took a screen shot of the exclusion detection window and not the submission exclusion window (Cloud-based protection -> Exclusions). Please explain why you have the folders excluded. What did you want to achieve? Link to comment Share on other sites More sharing options...
lagunero 0 Posted December 6, 2019 Author Share Posted December 6, 2019 Thank you very much, I know now where I have to exclude the folder, I hid the text just for safety reasons. You can set this issue as solved, cheers. Link to comment Share on other sites More sharing options...
FraDek 0 Posted December 6, 2019 Share Posted December 6, 2019 I have the same issue. NOD32 started sending my executables frequently to ESET for analysis on 01-12-2019 (according to NOD32 log file). Never had this behaviour before and never had any files or folders excluded from detection or sending to ESET. Has a rule been changed in the system? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted December 6, 2019 Administrators Share Posted December 6, 2019 29 minutes ago, FraDek said: I have the same issue. NOD32 started sending my executables frequently to ESET for analysis on 01-12-2019 (according to NOD32 log file). Never had this behaviour before and never had any files or folders excluded from detection or sending to ESET. Has a rule been changed in the system? Please provide logs collected with ESET Log Collector. Link to comment Share on other sites More sharing options...
lagunero 0 Posted December 8, 2019 Author Share Posted December 8, 2019 I can see in the same log that I am sending anonymous statistic information to Eset. You can see in the next shot that I have disabled that option (I guess is here when I have to disable it): I have Nod32 because I don't want virus, I don't want Nod32 unrequiredly getting private information. If this thing continues I'll have to give Eset up, of course. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted December 8, 2019 Administrators Share Posted December 8, 2019 The first screen shot is unrelated to submissions. You can disable submission of anonymous statistical info or logging under Detection engine -> Cloud-based protection -> Submit anonymous statistics. Link to comment Share on other sites More sharing options...
lagunero 0 Posted December 8, 2019 Author Share Posted December 8, 2019 Ok, thank you very much. Link to comment Share on other sites More sharing options...
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