lagunero 0 Posted December 5, 2019 Posted December 5, 2019 Hello, I don't know exactly in english the message, but each time I open an app programmed by myself, eset messages: "The file 'name of the app.exe' has been sent to eset for analysis". I haven't told nod32 nothing about it, even I have excluded the folder in which the app is of any action, so I don't get why it is happening. Could you tell me any way to stop this nonsense? Thank you very much.
Administrators Marcos 5,735 Posted December 5, 2019 Administrators Posted December 5, 2019 Please provide a screen shot of the window with submission exclusions and copy & paste the appropriate record with information about a file submission from the event log.
lagunero 0 Posted December 6, 2019 Author Posted December 6, 2019 Thanks, today it's not happening, but anyway here is the required information. I don't know if this is what you want, but is all I could find for the event log: Fecha y hora;Módulo;Suceso;Usuario 05/12/2019 22:16:28;Kernel de ESET;El archivo '*folder*\*filename*.exe' se ha enviado a ESET para su análisis.;SYSTEM I guess this is the shot you wanted:
Administrators Marcos 5,735 Posted December 6, 2019 Administrators Posted December 6, 2019 Unfortunately the screen shot and log record is useless since you have replaced and hid the text we needed to check. However, I have a feeling that you took a screen shot of the exclusion detection window and not the submission exclusion window (Cloud-based protection -> Exclusions). Please explain why you have the folders excluded. What did you want to achieve?
lagunero 0 Posted December 6, 2019 Author Posted December 6, 2019 Thank you very much, I know now where I have to exclude the folder, I hid the text just for safety reasons. You can set this issue as solved, cheers.
FraDek 0 Posted December 6, 2019 Posted December 6, 2019 I have the same issue. NOD32 started sending my executables frequently to ESET for analysis on 01-12-2019 (according to NOD32 log file). Never had this behaviour before and never had any files or folders excluded from detection or sending to ESET. Has a rule been changed in the system?
Administrators Marcos 5,735 Posted December 6, 2019 Administrators Posted December 6, 2019 29 minutes ago, FraDek said: I have the same issue. NOD32 started sending my executables frequently to ESET for analysis on 01-12-2019 (according to NOD32 log file). Never had this behaviour before and never had any files or folders excluded from detection or sending to ESET. Has a rule been changed in the system? Please provide logs collected with ESET Log Collector.
lagunero 0 Posted December 8, 2019 Author Posted December 8, 2019 I can see in the same log that I am sending anonymous statistic information to Eset. You can see in the next shot that I have disabled that option (I guess is here when I have to disable it): I have Nod32 because I don't want virus, I don't want Nod32 unrequiredly getting private information. If this thing continues I'll have to give Eset up, of course.
Administrators Marcos 5,735 Posted December 8, 2019 Administrators Posted December 8, 2019 The first screen shot is unrelated to submissions. You can disable submission of anonymous statistical info or logging under Detection engine -> Cloud-based protection -> Submit anonymous statistics.
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