mayowa 1 Posted December 4, 2019 Posted December 4, 2019 Dear All, We are unable to deploy ESET to win8.1 OS , after trouble shooting we noticed the presence of true key installer but unable to install it Please advise on a work around , kindly find document for windows log log.rar
Administrators Marcos 5,446 Posted December 4, 2019 Administrators Posted December 4, 2019 Please provide an install log created as per the KB https://support.eset.com/en/how-do-i-generate-an-installation-error-log-for-windows-eset-products as well as logs collected with ESET Log Collector.
ESET Staff MartinK 384 Posted December 4, 2019 ESET Staff Posted December 4, 2019 Provided event logs indicate that also all-in-one installer might have been used and deployment fails during installation of ESMC Agent. If so, please provide logs as available in %temp%\eset directory of user that executed ESMC installer - full installer logs from each installer execution should be present in one of subfolders.
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