mayowa 1 Posted December 3, 2019 Share Posted December 3, 2019 Dear All, We tried installing ESET all in one installer to a windows 7 32bits OS at a client location but unable to deploy, we got an error on the AV GUI there is presence of malware that we should download ESET Specialized Cleaner We have tried the following work around but to no success Running the ESET application as an administrator Disabling user account control Uninstalling existing/3rd party anti-virus Flushing temp folder Deleting fragments and residues of 3rd Av from the registry Please kindly advise on a workaround For your perusal please find attached document for ESET Log Collector taken from one of the affected machines Waiting for your kind response to a resolution Best Regards wetransfer-e9e7c2.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted December 3, 2019 Administrators Share Posted December 3, 2019 The cause of failure is "ESET Endpoint Security is no longer supported on your outdated version of Microsoft Windows". Please check the minimum system requirements at https://help.eset.com/ees/7/en-US/?sysreq.html: Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628) Link to comment Share on other sites More sharing options...
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