Jump to content

Unable to Install ESET all in one installer


mayowa
 Share

Recommended Posts

Dear All,

We tried installing ESET all in one installer to a windows 7 32bits OS at a client location but unable to deploy, we got an error on the AV GUI there is presence of malware that we should download ESET Specialized Cleaner

We have tried the following work around but to no success 

  1. Running the ESET application as an administrator
  2.  Disabling user account control
  3. Uninstalling existing/3rd party anti-virus
  4. Flushing temp folder
  5. Deleting fragments and residues of 3rd Av from the registry

Please kindly advise on a workaround 

For your perusal please find attached document for ESET Log Collector taken from one of the affected machines

Waiting for your kind response to a resolution 

Best Regards 

wetransfer-e9e7c2.zip

Link to comment
Share on other sites

  • Administrators

The cause of failure is "ESET Endpoint Security is no longer supported on your outdated version of Microsoft Windows".

Please check the minimum system requirements at https://help.eset.com/ees/7/en-US/?sysreq.html:

Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)

 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...