Flummi 0 Posted November 29, 2019 Share Posted November 29, 2019 (edited) Hello, I'm trying to uninstall Purge leftover ESET Security data with the eset uninstaller and I always get an error: This is my log: Product uninstallation: Purge leftover ESET Security data Uninstallation is in progress, please wait ... Current control set ... ControlSet001 WSC: ESS/EAV unregistered of Windows Security Center WSC: ESS/EAV (WMI) unregistered of Windows Security Center Dmon (64-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49} ERROR! Delete failed! Dmon (64-bit) 0x80004005 Dmon (32-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49} ERROR! Delete failed! Dmon (32-bit) 0x80004005 Dmon (32-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49} ERROR! Delete failed! Dmon (32-bit) 0x80004005 Dmon (64-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49} ERROR! Delete failed! Dmon (64-bit) 0x80004005 Uninstallation of 1Purge leftover ESET Security data failed. I have windows 10 64 Bit and yes I am in safe mode. So my question is what can I do to solve this I went into the registry and found a few of those {56FFCC30-D398-11D0-B2AE-00A0C908FA49} keys, can I just delete them manually? Best regards Edited November 29, 2019 by Flummi Added log Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted November 30, 2019 Administrators Share Posted November 30, 2019 What tool did you run? The ESET Uninstall tool doesn't seem to produce such messages: Link to comment Share on other sites More sharing options...
Flummi 0 Posted November 30, 2019 Author Share Posted November 30, 2019 Hello, I've used the eset uninstaller. https://support.eset.com/en/uninstall-eset-manually-using-the-eset-uninstaller-tool And the message is exactly as I quoted it. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted November 30, 2019 Administrators Share Posted November 30, 2019 What Windows do you use? If Windows 10, what build is it? Is it possible to install ESET and then uninstall it in the standard way? Link to comment Share on other sites More sharing options...
Flummi 0 Posted November 30, 2019 Author Share Posted November 30, 2019 It's version 1909 build 18363.476 I already uninstalled it the standard way, but I want to get rid of the leftovers. Link to comment Share on other sites More sharing options...
HANDJOJO 11 Posted December 4, 2019 Share Posted December 4, 2019 On 11/30/2019 at 8:24 PM, Flummi said: It's version 1909 build 18363.476 I already uninstalled it the standard way, but I want to get rid of the leftovers. Please restart the Windows in Safe Mode then run the ESET Uninstaller (make sure you have the last version of the uninstaller), after you run the uninstaller you can find "ESET Purge Lover" in command prompt, choose it to cleaning. Link to comment Share on other sites More sharing options...
Flummi 0 Posted December 4, 2019 Author Share Posted December 4, 2019 Hello, thats exactly what I already did. The problem is that the ESET uninstaller cannot delete the leftover data. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted December 4, 2019 Most Valued Members Share Posted December 4, 2019 4 hours ago, Flummi said: Hello, thats exactly what I already did. The problem is that the ESET uninstaller cannot delete the leftover data. Have you tried right clicking on the uninstaller when in safe mode and chosing the run as administrator option? Link to comment Share on other sites More sharing options...
Flummi 0 Posted December 7, 2019 Author Share Posted December 7, 2019 (edited) Yes, I chose ran it as an administrator but it had no effect. So I've finally managed to solve the problem, somehow I did not have the permission do delete this registry entry. So I started the registry via PowerRun and was able to delete one entry manually. After that the eset Uninstaller coul not detect any leftover date. Thanks for four support. Edited December 7, 2019 by Flummi Link to comment Share on other sites More sharing options...
itman 1,659 Posted December 7, 2019 Share Posted December 7, 2019 I just checked my Win 10 x(64) 1909 installation and that registry key doesn't exist. I strongly suspect that is why you are receiving the delete error message from the uninstaller. The Eset uninstaller is written to run on all Eset and OS versions supported. I wouldn't worry anymore about that error message. Link to comment Share on other sites More sharing options...
Flummi 0 Posted December 7, 2019 Author Share Posted December 7, 2019 3 hours ago, itman said: I just checked my Win 10 x(64) 1909 installation and that registry key doesn't exist. I strongly suspect that is why you are receiving the delete error message from the uninstaller. The Eset uninstaller is written to run on all Eset and OS versions supported. I wouldn't worry anymore about that error message. Hello, thanks for your reply. But I already solved it. Link to comment Share on other sites More sharing options...
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