Jump to content

BSOD in Windows 8.1


Recommended Posts

I recently updated to Windows 8.1 (fresh install) and am getting occasional BSODs.

 

WhoCrashed is reporting;

 

crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: eamonm.sys (eamonm+0x2B10F)
Bugcheck code: 0x19 (0xE, 0xFFFFD0002A5F5370, 0xFFFFE000058F1570, 0xE8E178CD60C59860)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\eamonm.sys
product: ESET Smart Security
company: ESET
description: Amon monitor
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: eamonm.sys (Amon monitor, ESET).
Google query: ESET BAD_POOL_HEADER

 

 

These crashes are pretty infrequent and I can't determine the specific trigger if there is one.

Link to comment
Share on other sites

  • Administrators

In case it's a kernel or complete memory dump, please compress it, upload it to a safe location and pm me the download link. Otherwise configure Windows to generate kernel memory dumps and reproduce the crash before submitting the dump.

Link to comment
Share on other sites

  • 1 year later...

So this a reach, but was there ever a resolution to this? I just had one of my client computers BSOD randomly. And then he proceeded to tell me that this happened a few times over the weekend as well.

 

The STOP code was 0x19 but the first parameter is different, which indicates a slightly different cause of error. Also, this computer is running 6.1.2222.0 of ESET Endpoint Antivirus. Other than that, everything else Curious listed describes my scenario.

 

If there was a resolution, maybe you can help me out?

Link to comment
Share on other sites

@bbraunstein

If you haven't done so I think it wouldn't hurt to submit your memory dump too.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...