m07801 1 Posted March 30, 2014 Share Posted March 30, 2014 Please help. I made the mistake of having Microsoft try to resolve a Win 7 issue. In the process the Tech Support corrupted my Nod 32 Anti-virus. I got an error message saying that Nod 32 was unable to connect with the kernel. I tried to uninstall Nod32 but it would not uninstall completely. Microsoft managed to uninstall Nod 32 , or so it looked that way. When I tried to re-install Nod 32 , I got a message that it was already installed. I downloade the safe mode removal tool. But it says if you use the tool it can reset the Windows Network Connections. Im at wits end here. What should I do. Please help. thanks. Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted March 30, 2014 Share Posted March 30, 2014 Try using AppRemover see if can find any leftoevers: hxxp://software.opswat.com/appremover/AppRemover.exe Link to comment Share on other sites More sharing options...
m07801 1 Posted March 30, 2014 Author Share Posted March 30, 2014 Try using AppRemover see if can find any leftoevers: hxxp://software.opswat.com/appremover/AppRemover.exe It did not reselove the issue. Still says I have it installed when I try to install Link to comment Share on other sites More sharing options...
Solution Arakasi 549 Posted March 30, 2014 Solution Share Posted March 30, 2014 Try booting to Safemode and running the ESET Uninstaller with admin privileges. Reference : hxxp://kb.eset.com/esetkb/index?page=content&id=soln2289 Link to comment Share on other sites More sharing options...
m07801 1 Posted March 30, 2014 Author Share Posted March 30, 2014 Try booting to Safemode and running the ESET Uninstaller with admin privileges. Reference : hxxp://kb.eset.com/esetkb/index?page=content&id=soln2289 I used the safemode uninstaller. Eset is up and running again. Thank you Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted March 30, 2014 Share Posted March 30, 2014 thanks for telling us how you resolved it Link to comment Share on other sites More sharing options...
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