m07801 1 Posted March 30, 2014 Posted March 30, 2014 Please help. I made the mistake of having Microsoft try to resolve a Win 7 issue. In the process the Tech Support corrupted my Nod 32 Anti-virus. I got an error message saying that Nod 32 was unable to connect with the kernel. I tried to uninstall Nod32 but it would not uninstall completely. Microsoft managed to uninstall Nod 32 , or so it looked that way. When I tried to re-install Nod 32 , I got a message that it was already installed. I downloade the safe mode removal tool. But it says if you use the tool it can reset the Windows Network Connections. Im at wits end here. What should I do. Please help. thanks.
Super_Spartan 56 Posted March 30, 2014 Posted March 30, 2014 Try using AppRemover see if can find any leftoevers: hxxp://software.opswat.com/appremover/AppRemover.exe
m07801 1 Posted March 30, 2014 Author Posted March 30, 2014 Try using AppRemover see if can find any leftoevers: hxxp://software.opswat.com/appremover/AppRemover.exe It did not reselove the issue. Still says I have it installed when I try to install
Solution Arakasi 549 Posted March 30, 2014 Solution Posted March 30, 2014 Try booting to Safemode and running the ESET Uninstaller with admin privileges. Reference : hxxp://kb.eset.com/esetkb/index?page=content&id=soln2289
m07801 1 Posted March 30, 2014 Author Posted March 30, 2014 Try booting to Safemode and running the ESET Uninstaller with admin privileges. Reference : hxxp://kb.eset.com/esetkb/index?page=content&id=soln2289 I used the safemode uninstaller. Eset is up and running again. Thank you
Super_Spartan 56 Posted March 30, 2014 Posted March 30, 2014 thanks for telling us how you resolved it
Recommended Posts