light 1 Posted November 24, 2019 Share Posted November 24, 2019 Hi! A few months ago I bought the ESET Smart Security (2014 version and on a CD in a box, polish language) for my current PC (Windows 8.1). But later I decided to buy a new laptop with Windows 10 somewhere in January / February 2020, so I haven't installed this antivirus on my current PC because I prefer to keep it for a new laptop. The problem is: I'm worried that since this is a box from 2014 and it is written on it, that it is compatible with Windows 8.x and not 10, because it did not exist then, so I'm not sure if once I install it on a new laptop will it update to the latest version and will it just be compatible with Windows 10? Will license work etc? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted November 24, 2019 Administrators Share Posted November 24, 2019 The Polish distributor should have a form for activating retail boxed versions. If the number on the box doesn't work in the activation form, please contact the Polish customer care, e.g. via https://www.eset.com/pl/support/contact-support/. light 1 Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 359 Posted November 25, 2019 Most Valued Members Share Posted November 25, 2019 17 hours ago, light said: Hi! A few months ago I bought the ESET Smart Security (2014 version and on a CD in a box, polish language) for my current PC (Windows 8.1). But later I decided to buy a new laptop with Windows 10 somewhere in January / February 2020, so I haven't installed this antivirus on my current PC because I prefer to keep it for a new laptop. The problem is: I'm worried that since this is a box from 2014 and it is written on it, that it is compatible with Windows 8.x and not 10, because it did not exist then, so I'm not sure if once I install it on a new laptop will it update to the latest version and will it just be compatible with Windows 10? Will license work etc? The good thing with eset is that licenses work for all versions e.g. if you buy the latest version and a new version comes out you can upgrade as the license is for the product not the version. Just follow what Marco's said above and you should be good to go light and Aryeh Goretsky 2 Link to comment Share on other sites More sharing options...
light 1 Posted December 1, 2019 Author Share Posted December 1, 2019 On 11/24/2019 at 10:28 PM, Marcos said: The Polish distributor should have a form for activating retail boxed versions. If the number on the box doesn't work in the activation form, please contact the Polish customer care, e.g. via https://www.eset.com/pl/support/contact-support/. On 11/25/2019 at 3:51 PM, peteyt said: The good thing with eset is that licenses work for all versions e.g. if you buy the latest version and a new version comes out you can upgrade as the license is for the product not the version. Just follow what Marco's said above and you should be good to go Thank you for the answers, now I know that everything should be fine. Greetings :) Link to comment Share on other sites More sharing options...
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