Jump to content
Sign in to follow this  
Otur

I am having problem with download

Recommended Posts

Hello, I always was a ESET NORD32 user since 2017, but I decided to change to ESET Smart Security just for more security.

But there is a problem, I can not select none of those options:

 

(sorry for any grammatical error)

Screenshot_8.png

Edited by Otur

Share this post


Link to post
Share on other sites

Don't have a clue why those options are not accessible. Are you trying to upgrade from NOD32? That is not possible. You have to purchase a new license for Smart Security. In any case, those options can be enabled after ESS installation. Refer to the below screen shots:

Eset_Detection.thumb.png.593e40b659bd4640e390ed36636cc691.png

Eset_LiveGrid.thumb.png.54146f0d96f004b9716f83d144efcc91.png

Share this post


Link to post
Share on other sites
6 minutes ago, itman said:

Don't have a clue why those options are not accessible. Are you trying to upgrade from NOD32? That is not possible. You have to purchase a new license for Smart Security. In any case, those options can be enabled after ESS installation. Refer to the below screen shots:

Eset_Detection.thumb.png.593e40b659bd4640e390ed36636cc691.png

Eset_LiveGrid.thumb.png.54146f0d96f004b9716f83d144efcc91.png

Yes, I did it, I purchased a new licence key, then I uninstalled the ESET NOD32, after that I installed this one:

Screenshot_9.png

Share this post


Link to post
Share on other sites
12 minutes ago, Otur said:

Yes, I did it, I purchased a new licence key, then I uninstalled the ESET NOD32, after that I installed this one:

Screenshot_9.png

Could be possible leftovers from nod32 although that's just me guessing. You could try running the eset uninstaller tool in safe mode which can be downloaded at https://support.eset.com/en/uninstall-eset-manually-using-the-eset-uninstaller-tool

You can also install without those options and try and enable via the settings shown in the screenshot by ITman

Share this post


Link to post
Share on other sites
On 11/20/2019 at 7:46 PM, peteyt said:

Could be possible leftovers from nod32 although that's just me guessing. You could try running the eset uninstaller tool in safe mode which can be downloaded at https://support.eset.com/en/uninstall-eset-manually-using-the-eset-uninstaller-tool

You can also install without those options and try and enable via the settings shown in the screenshot by ITman

Thank you so much my dear, it really worked

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...