Jump to content

Recommended Posts

  • ESET Moderators
Posted

Hello @ezeitoun,

In the log you shared there are entries like:

"Entry" = "Product: ESET Mail Security -- Error 5015. Please shut down your IBM Domino server before installing or uninstalling this product."

The Domino service needs to be shut down or restarted so our product can integrate into it.

Simple server restart should resolve the issue for you, please let us know if it helped.

Regards, Peter

Posted
18 minutes ago, Peter Randziak said:

Hello @ezeitoun,

In the log you shared there are entries like:

"Entry" = "Product: ESET Mail Security -- Error 5015. Please shut down your IBM Domino server before installing or uninstalling this product."

The Domino service needs to be shut down or restarted so our product can integrate into it.

Simple server restart should resolve the issue for you, please let us know if it helped.

Regards, Peter

Doing So (and even rebooting server) shows now 232GB Memory Usage

Please Advice

 

  • ESET Moderators
Posted

Hello @ezeitoun,

so please take a fresh

1. set logs after the reboot with the ESET Log collector tool

2. dump the ekrn.exe process with procdump 

pack those two into and archive, upload them to a safe location and send me a private message with download details so I can check them...

Regards, Peter

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...