Pinni3 21 Posted November 13, 2019 Share Posted November 13, 2019 Hi and Hello I wanted to upgrade my ESMC to the latest version but installer say that Im using not supported db version. Is there any bypass ? Quote 019-11-13 07:25:48 Information: Installer: GUID loaded from config-file with value: 24babe58-9d64-416b-9894-c395dacced81 2019-11-13 07:25:48 Information: Installer: Installed version loaded from config-file is: 7.0.471.0 2019-11-13 07:25:48 Information: Installer: Installed locale loaded from config-file is: en_US 2019-11-13 07:25:48 Information: Installer: Checking installed version... 2019-11-13 07:25:48 Information: CheckVersion: Action invoked with: --current-version 7.1.503.0 --installed-version 7.0.471.0 2019-11-13 07:25:48 Information: CheckVersion: Set output property: P_VERSION_STATUS = UPGRADE 2019-11-13 07:25:48 Information: CheckVersion: Return code: 0 2019-11-13 07:25:48 Information: Installer: Checking of installed version was successful 2019-11-13 07:25:48 Information: Installer: Status of current installation is: UPGRADE 2019-11-13 07:25:48 Information: Installer: Checking database connection ... 2019-11-13 07:25:48 Information: DbCheckConnection: Action invoked with: --current-version 7.1.503.0 --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.afINoDHXZC/setup --$ 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_STATUS = 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_UPGRADE = 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_USE_FIRST_USER = 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306 2019-11-13 07:25:48 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={******};CharSet=utf8;NO_LOCALE=1;NO_SSPS=$ 2019-11-13 07:25:48 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework::ConnectOptions) 2019-11-13 07:25:48 Information: Leaving function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework::ConnectOptions) 2019-11-13 07:25:48 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&) 2019-11-13 07:25:48 Information: DatabaseReader: Recycling current DB connection. 2019-11-13 07:25:48 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&) 2019-11-13 07:25:48 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&) 2019-11-13 07:25:48 Information: DatabaseReader: Recycling current DB connection. 2019-11-13 07:25:48 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&) 2019-11-13 07:25:48 Information: SQL Database server version is '5.5.62', which is considered as NOT SUPPORTED. 2019-11-13 07:25:48 Error: Provided database is not supported 2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 77700 2019-11-13 07:25:48 Information: DbCheckConnection: Return code: 0 2019-11-13 07:25:48 Information: Installer: Provided database server is not supported. Please check the documentation for the list of supported databases. 2019-11-13 07:25:48 Information: Installer: Error: Provided database server is not supported. Please check the documentation for the list of supported databases. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,406 Posted November 13, 2019 Administrators Share Posted November 13, 2019 I assume 5.5.62 is the version of MariaDB which is not supported. Please use MySQL or MS SQL instead. For db requirements, please refer to https://help.eset.com/esmc_install/70/en-US/sql_server_windows.html?database_requirements.html. Link to comment Share on other sites More sharing options...
Pinni3 21 Posted November 13, 2019 Author Share Posted November 13, 2019 (edited) 8 minutes ago, Marcos said: I assume 5.5.62 is the version of MariaDB which is not supported. Please use MySQL or MS SQL instead. For db requirements, please refer to https://help.eset.com/esmc_install/70/en-US/sql_server_windows.html?database_requirements.html. Its mysql db, mariadb is not supported Quote mysql Ver 14.14 Distrib 5.5.62, for debian-linux-gnu (x86_64) using readline 6.3 # dpkg -l | grep -e mysql -e mariadb ii libdbd-mysql-perl:amd64 4.050-2 amd64 Perl5 database interface to the MariaDB/MySQL database ii libmariadb3:amd64 1:10.3.17-0+deb10u1 amd64 MariaDB database client library ii libmysqlclient18:amd64 5.5.62-0+deb8u1 amd64 MySQL database client library ii mariadb-common 1:10.3.17-0+deb10u1 all MariaDB common metapackage ii mysql-apt-config 0.8.14-1 all Auto configuration for MySQL APT Repo. ii mysql-client 5.5.62-0+deb8u1 all MySQL database client (metapackage depending on the latest version) ii mysql-client-5.5 5.5.62-0+deb8u1 amd64 MySQL database client binaries ii mysql-common 8.0.18-1debian9 amd64 Common files shared between packages ii mysql-server 5.5.62-0+deb8u1 all MySQL database server (metapackage depending on the latest version) ii mysql-server-5.5 5.5.62-0+deb8u1 amd64 MySQL database server binaries and system database setup ii mysql-server-core-5.5 5.5.62-0+deb8u1 amd64 MySQL database server binaries Edited November 13, 2019 by Pinni3 UPDATE Link to comment Share on other sites More sharing options...
Pinni3 21 Posted November 14, 2019 Author Share Posted November 14, 2019 anyone ? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted November 14, 2019 ESET Staff Share Posted November 14, 2019 Hello, you are using unsupported MySQL version (5.5) which is no longer supported in ESMC 7.1. The only option is to upgrade your database to the one supported by ESMC 7.1 or downgrade ESMC back to 7.0 till you are able to process the upgrade. Peter Randziak 1 Link to comment Share on other sites More sharing options...
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